Welcome to XDA

Search to go directly to your device's forum

Register an account

Unlock full posting privileges

Ask a question

No registration required
Post Reply

Heres how to hard reset Sony Xperia Ion if you forgot your lock code

OP Phonekings

31st August 2012, 05:06 AM   |  #1  
OP Junior Member
Thanks Meter: 9
 
7 posts
Join Date:Joined: Aug 2012
After having a hard time finding it , I was able to get help from Sony. So I hope this helps someone who , like me, could not get find a solution. If this helps you, click thank me.






To unlock your phone from the Pattern Lock, please follow the steps below:

Download PC Companion from Sony Website

Turn the phone off and disconnect it from the computer. Run the Software.

1. No matter what the program says do not connect the phone until you complete step 9.

2. In the welcome screen if asked click on Start, next you will be shown what Media Go offers, click on "next" then you will see a presentation on what Support Zone offers, click on "Finish".

3. In the next section from "Support Zone” and "Media Go" new select “Support Zone" and click on start.

4. On the next page select "Software Update" and click on "Start".

***At this point if you get an error stating that "unable to install update components" or "server is busy”, please proceed to step 12.

5. The program will say that there is no phone connected and will ask you to connect but disregard that and instead choose the option to "Repair Phone". (The program will issue you a warning on the content that you will lose during the update). Please be aware that any data saved only in your phone memory will be erased as part of the Phone Repair.

6. Choose Continue.

7. After that, the program will download the necessary information (several minutes) and it will present you with a list of phones.

8. Choose the Xperia Ion from the list (close to the bottom of the list) by clicking on the icon for the phone. Then click on "Next". Then you will see a new section telling you how to connect the phone. (Don't connect it yet!).

At this point the phone must be off and disconnected from the PC.

9. Connect the cable to the PC but not to the phone, then while pressing and holding the volume down key connect the cable to the phone and keep holding the volume down key until the program says "The update of your phone has started..." (In some cases a message of "Installing drivers" will appear before the message of "The update of your phone has started..." is shown.).

10. If the steps were not followed exactly the phone will turn on and it will request that you "Proceed with the following steps, slide down the notification bar". If this happens disconnect the phone from the cable, turn it off and repeat from step 9).

11. If PC Companion proceeds correctly with the update it will tell you to release the back key. Wait for the update to finish and follow instructions on the screen.

12. If you receive the message: “Unable to install update components".

a. Close PC Companion.

b. Install Java from: www dot java dot com

c. Start Pc companion again and try to do the software unlock process once more
The Following 9 Users Say Thank You to Phonekings For This Useful Post: [ View ]
31st August 2012, 08:04 PM   |  #2  
Senior Member
Flag denver
Thanks Meter: 28
 
702 posts
Join Date:Joined: Sep 2008
More
Wouldn't that be easier if you just flash it with stock Rom using flash tool?
The Following 2 Users Say Thank You to randy_c For This Useful Post: [ View ]
2nd September 2012, 09:49 AM   |  #3  
Junior Member
Thanks Meter: 0
 
21 posts
Join Date:Joined: Jul 2012
Quote:
Originally Posted by randy_c

Wouldn't that be easier if you just flash it with stock Rom using flash tool?

Wouldn't that be too easy?

In Soviet Russia ROM flash YOU!
7th September 2012, 02:12 PM   |  #4  
Senior Member
Thanks Meter: 238
 
850 posts
Join Date:Joined: Jan 2011
More
nvm
Last edited by popfan; 7th September 2012 at 02:30 PM.
The Following User Says Thank You to popfan For This Useful Post: [ View ]
17th December 2013, 12:34 AM   |  #5  
Junior Member
Thanks Meter: 1
 
1 posts
Join Date:Joined: Dec 2013
Thumbs up Thk´s
Work for me thanks a lot

Sony Xperia Lte28at

Used Power + VolDown until vibrate 3 times then upgrade.
The Following User Says Thank You to HaCkerMxli For This Useful Post: [ View ]
22nd July 2014, 07:44 PM   |  #6  
Member
Thanks Meter: 1
 
34 posts
Join Date:Joined: Jun 2013
Thumbs up
Thanks, worked for me on my Xperia SP
4th August 2014, 05:03 AM   |  #7  
Junior Member
Flag Chennai
Thanks Meter: 1
 
13 posts
Join Date:Joined: Sep 2013
More
Wink
It is easier to flash using Flashtool instead of using Sony PC Companion or SUS which requires a net connection.. Just download the tft File and flash it using flashtool.
18th August 2014, 09:59 AM   |  #8  
ayyu3m's Avatar
Senior Member
Flag System Error
Thanks Meter: 261
 
1,724 posts
Join Date:Joined: Oct 2007
More
Thankx. This worked. Saved a friend's phone from the dreadful unlock pattern lockout. Most people are not aware of such rescue technique's so thankx a lot.
20th August 2014, 10:26 PM   |  #9  
Grillkungen's Avatar
Junior Member
Thanks Meter: 0
 
2 posts
Join Date:Joined: Apr 2013
Thumbs up Worked for me :)
Thanks for the instructions! Worked great with Xperia X10i.

Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes