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[HOW TO][FIX] Recover your IMEI

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douglasbonno
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Originally Posted by boakun View Post
I did it with Windows 8 x64

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How? I can not create ports in QPST ...
 
boakun
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check device manager, and manually install driver for qpst and select motorola, com port under show all devices.
 
Brenardo
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This is a reoccurring problem with the S4 processer. Coming from an S3 these threads are littered throughout all carriers.

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Orphee
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Hi !

I found the following stuff on another website for QPST :
Quote:
To make a backup:
Open Software Download from the Start Clients menu.
Click on the Backup tab.
Make sure your phone is listed under port.
Select the location you want to save your backup.
Click Start and wait for it to finish.
You should now have a QCN file of your NV.
Save the file in a safe place.

To restore:
Open Software Download from the Start Clients menu.
Click on the Restore tab.
Make sure your phone is listed under port.
Select the location you saved your backup to.
Click Start and wait for it to finish.
The phone will attempt to restart if it fails don’t panic just manually reboot your phone it may take longer than usual but you should be fine.
Can it be done before any modification to the phone in order to restore it directly in case of any issue like IMEI loss ?

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Motorola RAZR HD (XT925)
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cellzealot
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Yes, you can restore the .qcn backups and it should fix the IMEI if it is corrupt or blank.

In a normal restore you would receive an error message that NV_UE_IMEI_I is read only and was not written.
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Orphee
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Ok Thank you, I made a backup, just in case needed.
Motorola RAZR HD (XT925)
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estuardo4
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Hello madmonkey57 (or anybody else with the knowledge)

I flashed the CM10 ROM that epinter posted. Everything was working OK until sudently my phone lost the data and voice signal. I cannot make calls or use data and a recording from my carrier says that my phone has been suspended. Ichecked for an IMEI error and no, my listed IMEI is correct (I used QPST to restore it because it was listed as (0) when I installed the Feench ROM before). I've been reading xda-developers forums looking for an answer, but the only one I have found so far involves an EFS folder, but it seems that is only used on Samsung phones.

I don't know what to do now, as I cannot use my phone at all. I retried to install other ROMs, restore an old nandroid backup I had, and other solutions listed on other sites, but now I'm stuck. Nothing's worked so far.

If someone have a hint or knows the name of an Android guru on other forums, please let me know.

Thank you very much for your help.
 
madmonkey57
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(Last edited by madmonkey57; 17th November 2012 at 08:11 PM.)
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If neither your nandroid backup nor a stock ICS ROM are working, it may be a hardware problem...

EDIT: on second thought, this "phone suspended" notice... I have the feeling your carrier blacklisted your phone i.e IMEI. Try another SIM card maybe... Could be working with another carrier...
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Motorola RAZR HD (XT925) running CyanogenMod 11.0 (3.0 kernel version aka JB BL / 3.4 kernel version aka KK BL)
 
android69800
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Quote:
Originally Posted by madmonkey57 View Post
If neither your nandroid backup nor a stock ICS ROM are working, it may be a hardware problem...

EDIT: on second thought, this "phone suspended" notice... I have the feeling your carrier blacked out your phone i.e IMEI. Try another SIM card maybe... Could be working with another carrier...
Sent from my XT925 using Tapatalk 2

I think your imei is blacklisted
 
Orphee
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It would be interesting to know why... usually they blacklist when the phone is stolen. Never heard about blacklist because of a custom rom... ?
Motorola RAZR HD (XT925)
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