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Defect - Plastic around the screen cracking with light use.

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By hp79, Senior Member on 12th December 2012, 10:16 PM
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I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
Here's a photo of mine:


There is a similar post for the AT&T model.

Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.

I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.
Last edited by hp79; 12th January 2013 at 07:34 PM.
 
 
12th December 2012, 10:35 PM |#2  
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3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.

From the man in your attic...
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12th December 2012, 10:38 PM |#3  
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Quote:
Originally Posted by howard bamber

3 MICRO cracks after 9 months and you say 'do not buy' Seems totally over the top to me.

From the man in your attic...

Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.
12th December 2012, 11:34 PM |#4  
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Quote:
Originally Posted by hp79

I was cleaning my 9 months old Galaxy Note today, and noticed micro fine cracks, (THREE OF THEM!!) around the plastic that is surrounding the screen. I never dropped it or handled it rough. It was always in a protective case, with a screen protector.
There is a similar post for the AT&T model.

Since I got the unlocked international version through Amazon, I have no warranty support at all here in U.S. This sucks.
If I had known about this problem, I would have never bought this phone. I am really pissed, and will not buy any Samsung phones designed this way.

I've read that Galaxy S3 also has this problem. I imagine that Note 2 will probably be the same.

You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.
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12th December 2012, 11:34 PM |#5  
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Quote:
Originally Posted by hp79

Maybe it is acceptable for some people... I would definitely not accept anything like this happen to my gadgets. Heck, there shouldn't be any micro cracks even after 2 years. All my gadgets looks new after years. That's how much I'm careful with these things.

Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life

Tapatalking on my n7000
13th December 2012, 12:19 AM |#6  
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"while being babysitted"
Don't feed the little baby troll :banghead:
13th December 2012, 02:10 AM |#7  
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Quote:
Originally Posted by LordManhattan

You got three, that's THREE tiny cracks on your phone and you're freaking out after 9 months? Also, i have never heard of this before, so this is clearly an isolated incident. I have no cracks and i bet 99.999% of people out there doesn't have it either. Go home son, you're drunk.

Quote:
Originally Posted by msedek

Poor wife and kids.. Get over it.. Stuff its just stuff... Enjoy your devices until you get a new one and that's it.. "micro scratch" pfft get a life

Tapatalking on my n7000

Quote:
Originally Posted by Gugelhupf

"while being babysitted"
Don't feed the little baby troll :banghead:

Wow, so offensive here. No I'm not drunk. Yes I know it's just a device, albeit a poor quality one. it's not a scratch, it's a real crack. A plastic piece separated into two or more pieces. Big difference there. Third, I'm not trolling so please stop trolling.

I paid $600 for a high end device, and I expect a certain level of quality with that price tag. I'm not as rich as you guys so I take care of my gadgets and use it for at least two years. I found mine having this crack after 9 months of careful use, most likely developed over time. It's just now that I found this while cleaning it.

This is not an isolated issue as I can easily find people with same issues. Here are some of the "0.001% of people" complaining about the cracks because the bad build quality/material.

http://forums.androidcentral.com/sam...t-nowhere.html
http://rootzwiki.com/topic/35091-hai...n-the-sides-d/
http://www.huzoorbux.com/samsung-gal...l#.UMk3SYO5PzQ


I don't understand why you guys are so defensive about this.
Last edited by hp79; 12th January 2013 at 07:34 PM. Reason: moved pic to first post
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13th December 2012, 02:27 AM |#8  
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I bought my black note in Feb 2012. I just looked at mine with a magnifying glass, no micro cracks in mine. Little rough on one corner where my Macbook Air fell on it, what a heart attack that was. It just ripped my screen protector. I say just throw a tpu cover on it and forget about it.

White historically has issues. The HTC One X had issues with white and I remember the White HTC Vouge for Verizon had a slight cracking issue. I wonder in order to make it white they have to add too much TiO2 in and less plasticizer making it more brittle. I usually try to avoid white phones.
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13th December 2012, 02:40 AM |#9  
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Just checked my black Note, purchased in November 2011. No cracks at all, and I've dropped it a couple of times including one time when I dropped it face down onto a wet concrete floor (the rough type you find outdoors).

Sent from my GT-N7000 using Tapatalk 2
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13th December 2012, 03:34 AM |#10  
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Quote:
Originally Posted by hp79


I don't understand why you guys are so defensive about this.

You pretty much have to expect rudeness when posting here. Report them or ignore them.

As for the warranty -- are you sure you don't have one? Check with Amazon. I thought anyone selling in the US has to provide the manufacturer warranty.

Of course they might not cover cracks anyway since it would be hard to prove it wasnt dropped.
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