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Wireless charging probkems

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By jas1784, Junior Member on 5th February 2013, 04:12 AM
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Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app
 
 
5th February 2013, 05:45 AM |#2  
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Re: Wireless charging probkems
Quote:
Originally Posted by jas1784

Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app

I too am having intermittent problems. I assumed it was the nokia fatboy

Sent from my HTC6435LVW using xda app-developers app
5th February 2013, 07:08 PM |#3  
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Sounds to me like the girl from HTC doesn't know what she's talking about how could they not support wireless charging when its built into the phone? That makes no sense.
5th February 2013, 07:39 PM |#4  
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Been using the DNA about 2 months using the LG wireless charger provided at Verizon stores with no problems at all so far and I only used the wall charger 3-4 times.

Could be an issue with the nokia charger causing the issue? I guess if that is the case we should see more complaining eventually.
6th February 2013, 02:04 PM |#5  
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I have had one replacement phone so far because wireless charging quit working. I too have been using the nokia 900. First phone quit charging wirelessly after 3 wks from release day. Had second phone since, still using same wireless charger and no more problems so far. Hope it stays that way!
6th February 2013, 03:37 PM |#6  
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I'm having a similar issue. I have the Nokia Fatboy pillow and used the charging with no problem for a few weeks. After that the phone recognizes the charger once I put it down but some random amount of time after that, it says it was disconnected and just stops charging until I pick it up and put it back on again. Very frustrating but noticed that it started right after I rooted my phone but not sure how that could be related.
27th February 2013, 04:53 PM |#7  
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Quote:
Originally Posted by tuxly

I have had one replacement phone so far because wireless charging quit working. I too have been using the nokia 900. First phone quit charging wirelessly after 3 wks from release day. Had second phone since, still using same wireless charger and no more problems so far. Hope it stays that way!

This makes me feel better. I just bought the nokia dt-900 and my DNA was cycling between charging/disconnected. Went to VZW, tested my cell on another Qi charger and they are sending me a new DNA. Hope this does the trick.
1st March 2013, 11:32 AM |#8  
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I;m having no problems with charging with the orb. It's pretty awesome.
4th March 2013, 05:54 PM |#9  
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Got my replacement DNA, wireless charging now works perfectly.
25th March 2013, 11:15 PM |#10  
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kernel issue??
I know that zarboz' beastmode kernel just addressed many wireless charging issues, if you wanna check that out.
18th April 2013, 10:41 PM |#11  
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Quote:
Originally Posted by jas1784

Hey guys just wanted to share some of my frustrations. First off I love this phone and HTC products but I have the worst luck. I've had the DNA since release day as well as the nokia wireless charger. My first phone stopped charging via the wireless charger 3 weeks in. I tried switching power outlets and a master reset and the phone would still not charge from the pad. Took it in to a Verizon store and tested it on a known good wireless charger and would not charge so they sent me a replacement. That phone worked fine till a few days ago when it stopped charging from the wireless charger. I contacted Verizon and they sent me a replacement wireless charger and I tried it out today and it still won't charge. They are sending me out a replacement phone which is nice. I called HTC about my problem and told them everything that had happened and the woman told me that they don't support wireless charging, that it was third party, and as long as it charged from the wall there was nothing that could be done. Are any of you guys having problems like me?
Sent from my HTC6435LVW using xda app-developers app

I'd like to share my experience with wireless charging. I've had the DNA since mid December and bought my Fatboy at the end of December. This worked rock solid for 3 months or so, always charging to 100%. Then a couple of weeks ago, I started having problems. I would put my phone on the Fatboy and it would start charging, and then quit after a few minutes. This went on for a week and a half or so. Well, the day came when I was going to return my phone and Fatboy to a Verizon store. So right before I was about to leave, I decided to throw the phone on the charger and what do you know. It charged perfectly to 100%. The only thing, that I can think of, that changed was that I did an update to GSAM Battery monitor right before that. So now, for the past week and a half, my phone is charging great again. No issues. So if anyone is having issues and they have GSAM installed, maybe you should update it or uninstall it. I'm not sure if this is the issue but it's worth a try.

On another note. I think one of the best features of this phone is the built in wireless charging. I don't see this mentioned often when people compare the DNA to the HTC One. I like to use my phone without a case, because it looks so good, and the built in wireless charging is a feature I really like. It will always be one of the first things I look for when buying a new phone.
Last edited by led2112; 18th April 2013 at 10:47 PM.

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