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Posting Etiquette - Don't Anger a Developer

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jangst123
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(Last edited by jangst123; 11th February 2013 at 02:01 PM.)
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Default Posting Etiquette - Don't Anger a Developer

IF YOU WERE GIVEN A LINK TO THIS THREAD BY ANOTHER MEMBER OF XDA IT'S PROBABLY FOR A GOOD REASON!
PLEASE HEED THE WARNING, TAKE A LITTLE LESSON IN POSTING ETIQUETTE, BEFORE YOU ARE REPORTED TO A MOD, IF THAT HAS NOT ALREADY HAPPENED.

Far too often people post in threads without thinking of the developers feelings and it's becoming a big problem!
Think of it this way!
You just spent countless hours working building your new custom car.
Now your such a nice guy you let people take it for a drive and check it out for FREE!
How would feel if they come back and most LOVE IT and appreciate the work you've done but,,
some say..
"It uses too much gas"
"It's way too slow"
"It hesitates when I tow a tractor trailer"
"I Hate the colors"

If you were the developer sharing your hard work for free and reading comments like that, you would think, Dam What a ^%*&%^*& *&^*&^, why am letting people trash my hard work!?! Heck with this, I don't need this!

THINK A LITTLE BEFORE POSTING!!

In stead of saying
"This ROM sucks the life out of my battery"
Try
"How is everyone's battery life on this? I'm getting 10 hours with 2 hours screen on time. This is my 3rd battery cycle, I'm on WIFI 90% of the time. I installed BetterBattery Stats and it shows xxx. Any recommendations / ideas? Also did A Clean with a full wipe, did not flash and mods / kernels" Even better add a Logcat, you may find in the logcat that X app is checking your location every 2 seconds and shows up 1000 times in the log.

In stead of saying
"This sucks! Every time I open the camera it crashes"
Try
"Is anyone else having this problem? For some reason every time I open the camera app it crashes. I tried redownloading the ROM, double checked the MD5, did a clean install, full wipe, and let it sit for 10 min after 1st boot then rebooted. Attached is the Logcat I grabbed using CatLog from the play store"

Look at that! That way your not assuming that the developer messed up! And you may actually be being helpful by providing a Logcat so he can actually look into the problem.
Making statements without providing information is,, well rude and not helpful to anyone!
And worst of all, it can discourage or drive the Developers away!
If you were smart enough to be able to make your own ROM - Kernel you would not need the Developers help, and could fix it yourself!
Most of us do not have the time and or brains to be a developer!
So PLEASE show some respect to the Developers that are kind enough to share their work with us for FREE!
Hit their Thanks Button often, and consider buying them a Coke or Redbull aka Donate

Same basic principal goes for when you reply to someone!
IMO if the question has already been asked and answered, quote the last answer. Or the part of the OP with the answer.
Better yet quote a few of the last times the question was answered and show that you can use the search feature.
To me, if you can show me the question has been answered 3 times already, I feel like a fool with egg on my face and will STFU.

Smart comments and rude answers, even just saying, use search, usually just leads to more useless comments and bickering for all of us to read through!
If you ain't got nothing nice to say, don't say anything! Just move on

Next time you see someone posting like a jerk, try to provide a nice helpful answer and direct them to this post for a little lesson and consider reporting the post!! See next post for more info!

Please get with the program or expect to be reported and possibly banned for a period!
This includes asking or hinting at an ETA! Don't do it!

On that note here are a few words form Woody about reporting trouble makers

Quote:
Originally Posted by Woody View Post
Use your best judgment. We don't need gestapo type reporting, but you get the idea of what is needed.

It would behoove (yes I said behoove) people to maybe look at how a report is done. My buddy TonyStark had put a thread together a while ago on how to use the Report function. {Guide} Getting a Moderators help. I also have it linked in my signature, as well. It can be intimidating a bit when you hit that button. Hopefully this will help.

One thing that I might add regarding the reluctance to report you posted above. All reports are anonymous. Only people who know the names are us (Mods) and the User who reported it. Not the person who is being reported (unless you, yourself post in the thread "Reported")

*********

Now at this point, I think that we have strayed from what this thread is trying to accomplish. Posting with Proper Etiquette. Let's turn it back to that, so that when people who are linked back here will understand why. You can always shoot me a PM if you have a question or anything like that.
And for crying out loud please learn to Logcat! There are apps for that that can make it easy.
Plus in my never to be humble opinion, if you can't logcat, you should not be flashing anything!


Also read this!

And I recommend reading the following from Recognized Contributor TonyStark

So you are tired of being called a noob - I want to shake the noob status
First and most important, read this New User Guides
Posting Etiquette - Don't Anger a Developer


LOGCAT like a Pro!

Lend a hand, learn to LOGCAT!!

[REF] What will Not work on ROOTed Phones / Work Around

Galaxy S IV Rockin Infamous!
Galaxy S III [ROM] AOKP or Infamous
Samsung Galaxy SII AOKP and DARKSIDE
Samsung Galaxy Tab 10.1 on Android Open Kang Project

Give back to XDA and Donate to XDA and your favorite developer!
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TonyStark
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(Last edited by Diamondback; 9th February 2013 at 07:54 AM.)
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Q: How do I contact a forum Moderator for -fill in the blank- on a problem with -fill in the blank-

I have been on XDA for years and have always found these steps to be the best. Not only for you but for the process as well. Please remember to be patient. If you do not receive a message (shown in 4) within 5 days, please re-post.

1) In the upper right hand corner OF EVERY POST you will find this.Click on the caution sign.



and now in 2013 format



2) Please fill the pertinent information into this screen. PLEASE do not make it personal or use colorful language. Just be brief and to the point



3) You need to make a selection in the drop down. PLEASE do not be overzealous in choosing a topic. In 95% of cases you will only need to choose Other - Non-urgent



4) You will receive a message



In most cases this will be followed by a resolution.

Hope this helps




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ktetreault14
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Default Re: Posting Ediquette - Don't Anger a Developer

A lot of people need this

Sent from my SGH-T999 using xda premium
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sswb27
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Maybe a sticky is needed here.
My device


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jangst123
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(Last edited by jangst123; 6th February 2013 at 04:24 AM.)
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Quote:
Originally Posted by Jelly419 View Post
Praise!

Cool story, bro!
They call me "Jelly" cuz jam don't shake like this!
Quote:
Originally Posted by ktetreault14 View Post
A lot of people need this

Sent from my SGH-T999 using xda premium
Hopefully the people that need it, actually read it!
Help out and stick this thread in your sig, or direct the people who need it here!
I'm beyond tired of seeing good developers leaving or getting pissed off by posts from people who post without thinking 1st!
Posting Etiquette - Don't Anger a Developer


LOGCAT like a Pro!

Lend a hand, learn to LOGCAT!!

[REF] What will Not work on ROOTed Phones / Work Around

Galaxy S IV Rockin Infamous!
Galaxy S III [ROM] AOKP or Infamous
Samsung Galaxy SII AOKP and DARKSIDE
Samsung Galaxy Tab 10.1 on Android Open Kang Project

Give back to XDA and Donate to XDA and your favorite developer!
 
CitrixLemon
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Seriously, that's some kindergarten level basics...
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jangst123
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Quote:
Originally Posted by CitrixLemon View Post
Seriously, that's some kindergarten level basics...
You would think so!
But sadly we have all seen them and way too often.
I think some people just forget themselves sometimes, at least I would like to think not that many, are that rude, all the time.
Posting Etiquette - Don't Anger a Developer


LOGCAT like a Pro!

Lend a hand, learn to LOGCAT!!

[REF] What will Not work on ROOTed Phones / Work Around

Galaxy S IV Rockin Infamous!
Galaxy S III [ROM] AOKP or Infamous
Samsung Galaxy SII AOKP and DARKSIDE
Samsung Galaxy Tab 10.1 on Android Open Kang Project

Give back to XDA and Donate to XDA and your favorite developer!
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ingenious247
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I agree with what the OP is saying, however Devs also need to keep in mind there are many "not so savvy" Android users who wouldn't know how to run a logcat, even though they may have learned some of the basics of flashing. I think sometimes (and I'm not making excuses) some Devs are a little hot-headed and need to remember that there are always idiots out there who can ruin it for the rest of us.

Easy to just add the offending user to the ignore list.. instead of screwing over the people who are treating the Dev with respect.. just saying..

But yes, I still agree with the OP.
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Woody
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Quote:
Originally Posted by sswb27 View Post
Maybe a sticky is needed here.
Not likely BUT this does give me an idea about something a little more (un)official that we could post and stick. I'm going to write something up and pitch it to the team and see what they think and refer them back to this thread.

I like the idea, but it has to be as general and vanilla as possible and cannot be black and white, otherwise it won't work.

Quote:
Originally Posted by jangst123 View Post
You would think so!
But sadly we have all seen them and way too often.
I think some people just forget themselves sometimes, at least I would like to think not that many, are that rude, all the time.
You have no idea my man. No idea. You should see some of the stuff we deal with.

Quote:
Originally Posted by ingenious247 View Post
I agree with what the OP is saying, however Devs also need to keep in mind there are many "not so savvy" Android users who wouldn't know how to run a logcat, even though they may have learned some of the basics of flashing. I think sometimes (and I'm not making excuses) some Devs are a little hot-headed and need to remember that there are always idiots out there who can ruin it for the rest of us.

Easy to just add the offending user to the ignore list.. instead of screwing over the people who are treating the Dev with respect.. just saying..

But yes, I still agree with the OP.
I like everything about this post. Some people need to be handheld just a bit longer so they can take their first steps. It is Pete and Re-Pete that are the problems.

In the old days, it was Logcat or GTFO. Then the stone got ground down a bit, then a bit more and now we are here. We are trying to make things more Developer oriented and to make it so that Devs are more cherished than they are now, but it all stems from how to get Users to realize this. Hopefully some guidelines and better n-etiquette will help to usher us back to those days.

I've known jangst123 for a long time, so I know that he is very passionate about this and wants the threads to be filled with awesome ROMs but also the community at-large to be a great place to get help, cool mods or bleeding edge development. I think that we all really want that, right? So let's make it happen.
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ZFFZ

I GPL I

"The work of men of genius, however wrongly directed, hardly ever fails to open the eyes of men to new possibilities."
- Dr. Victor Frankenstein (Mary Shelley)
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ingenious247
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Some of the blame also falls back on the users who do know what they are doing, because instead of helping educate the less-than-friendly user they actually post responses than incite even more anger leading to that user feeling like they are being "jumped" per se.

Really this falls back on the xda community as a whole, I know I've posted things before that could have been worded in a way that would have better served the user and the community, instead of my own cynicism or ego.. none of us are perfect, that includes the Devs.

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be nice, do not provoke the trolls, mods are here for you, no flaming, posting ediquette, proper posting, use the report button, woody is awesome
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