Originally Posted by buhohitr
Why don't you call their support hot line and start out with "can't register the tablet".
Same problem here: Got a brand-new TF700 yesterday (my GF threw my old TF201 to the floor, it is totally broken now)
- No OTA updates (my tablet is on 10.4.4.23)
- Device Tracker not working (says Serial Number is unknown)
- Asus Unlock Tool gives me some unknown network error
I have called the hotline from Asus Germany yesterday. They gave me two MAC addresses which are stored in their system for my device, the second one was the right one.
So I'd rule out some issues with my MAC address. I wonder why Asus has two MAC addresses for my device, though.
For me it seems that my device cannot connect to Asus at all, probably some Asus server issues?
However the Asus guay told me that I should try it for a few days, if it still doesn't work I have to RMA it.
Until now I am really dissapointed. My old TF201 was a POS with the Asus Software, I used Androwook with Data2SD and the thing just flew.