Originally Posted by MicroMod777
The tool cannot be used without a security key tech support provides when activated.
As a tech agent for big red, I've only used it a couple times when customers have no clue how to use their phones. In those instances, its a pricesless tool!
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Sounds like a cool tool would love it if I could use it from my desktop. If I could use a RDP from my home computer that would be sweet. I personally delete it from the ROM that and the other files mentioned in post above.
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