XDA display

---

Hi,
I got an XDA from eBay. When it arrive it had no battery at all. So I charge it for a while wuth a USB cable. The XDA switches itself ON ok (makes a ding noise) but when it arrives to the color screen everything is very fussy as something is terribly wrong. In details:
Have you ever set your PC monitor to a resolution that doesnt support? (aka in an frequency that doesnt support). If you do you will see several vertical (or horizontal lines) all over the screen and no real desktop items at all! That is how my XDA looks. The owner said that whn he post it for me it was OK??? Anyone knows what is this? Anf how to fix?
It seems like the someone tried to set very very high resolution and now the XDA doesnt dispaly anthing else apart color (vertical) lines.
Is htere is a file in windows CE that when I erase it can make the XDA to boot in "safe" mode in crap resolution?

Any help will be greatly appreciated, especialy if it comes from the developers,

Best Regards,

It is broken. I had the exact same thing happen to my Jornada twice. Seems it was caused by having it in my pocket rather than a case. It could have happened in the post--how well was it packed?

You should try a hard reset, but I'm pretty sure this is a hardware problem.

What u mean hard reset? How to try it? Any idea what your had? And how I can repair it apart the obvious (aka sending it to O2).

Regards,

Hard reset: Unscrew the top of the stylus, use the thin pin inside to push the button on the opposite side of the soft reset button, wait 15 seconds, push it again.

As far as the repair, I imagine it may just have been a broken connection, but I don't know. I just sent them back to HP.

Hi,
Thank you very much for your help. Actually did they ever told you whats wrong with the PDA? I mean, did they change the screen, or did they change the board or finally just repair the original board? If you had this issue again you probable have some idea. Eg if your IMEI is different after you got it back then surely they changed the board. I am asking this detail to see if its worth to send it back to O2 UK for repair. If they are going to change the board then... They told me that the screen costs 130 UK pounds but I dont thing that my problem is in the screen.

Regards,

It was a Jornada, so they don't have an IMEI. And they do advance replacements, so I never saw my actual unit again. No idea what they did or what was wrong.

You already tried the hard-reset? I've experienced a simular problem with the display after running JSlandscape. I bought my XDA only 2 weeks ago so the only remedy I could think of was a hard-reset which fixed the problem

Kamil

Display troubble

---

I have the exact same problem!
After having used my XDA for about 2 months the screen stopped working proparly a few days ago. Looks exactly the way you describe it!
I've done acouple of hard resets, now I'm waiting for the battery to get "empty". Hoping that may erase this problem. I know it's silly, but that is the only option left. I too bought my XDA on the net, and have no idea if there is any guarantie on it...

:cry: I now use an old Nokia.I miss my XDA :cry:

The hard reset switch does exactly the same thing as an empty battery. The units have a one year warranty.

sysop104, how much did you pay for it on ebay...
Did you know that if someone sells something that is knowingly substandard to you you can degrade their ebay rating, and claim £130 back from ebay as compensation.

You could always return it to the seller and demand a refund. It sounds like he didnt give you any of the manuals, as you were unaware of the hard reset function. More importantly - If he didnt pack it properly then its his fault. Did he use a registered postal service, was it signed for upon delivery, what was the condition of the packaging?

Unfortunately you get what you pay for these days, and given the complexity and fragility of this wonderful device, I opted for a new one under contract, I did toy with the idea of getting one on ebay though, having read this I'm glad I didnt.