T Mobile UK GPRS Settings

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T Mobile are a bunch a t******.

I asked them if they could provide me with the GPRS setting so that I could use it with my XDA - their response 'we dont support that phone'.

OK I said just give me the settings and I'll set it up - their response 'we dont support that phone'.

So I say, lets pretend I've got a Nokia give me the settings and I'll sort it out - their response 'Nokia settings are totally different to XDA so we cant give you those settings'

Finally I say, lets pretend I've got a non competitor product (Siemens SX45, HP Jornada 928, Palm Tungsten W....anything) JUST GIVE ME THE SETTINGS - their reponse - THEY PUT THE PHONE DOWN!!

So my questions is does anyone have the settings so that I can start using GRPS on my XDA.

Thanks

Primed

Hi,
I'm in excatly the same position as you. Also have an unlocked XDA on t-Mobile. Took me ages to get the settings out of them ( they are a bunch of mentally handicapped people at the best of times...)

Bad part for me is..even with these settings...it takes a while to connect...and sometimes it does not connect at all...Your luck my vary ( please let me know if you have any success)

1.Under connections, create a new connection and choose "Cellular Line (GPRS) " modem as the modem type.
2.Leave everything else on defaults.
3.When it asks you for an access point, type "general.t-mobile.uk" ( it is not a spelling mistake it is .uk and not .co.uk)
4. Click finish
5. Under GPRS Authentication choose "CHAP"
6. Under CSD Line type choose "Analogue"
7. Make sure that when you dial that the GPRS connection number is +0~GPRS!general.t-mobile.uk -> set the area code and country code both to 0.
8. Make sure that there is a "G" next to the operator name ( when you click on the signal strength box). If you don't have this..t-mobile has not switched on your GPRS account. Call them and ask them to enable "GPRS Data" for your account. Not WAP, MMS or something else but "GPRS Data" (they are clueless)
9. If you still have problems...call tmobile support..but instead of talking to them..ask to speak to the data support team. ( these guys actually know a bit more...but not much...- at least they know what data GPRS is)

All in all I spoke to a guy a carphonewarehouse...and he has tried t-mobile, vodafone, orange and o2. He told me that all of these services only offer gprs at 9600 except for orange ( which he seemed to like ), that offer gprs at 19200 and that they are pretty clued up.

Anyway..hope it helps.

milmber

Thanks for your reply. I'll try this out and let you know how I get on.

Incidentally when I was on the phone to them they said that they dont support any PDA's and have no instructions - I've checked, its on their website!!

I also mentioned to them that this exact same phone is available in USA, Germany, Austria, Poland and Czech Republic under the name MDA.

Thinking about it, maybe I ought to be working for T Mobile, because I sure as hell know a lot more than their 'call centre staff'

Primed

network log on

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Thanks for the post Milmber. I followed your instructions and when i try to use GPRS I get a message saying

Network Log on

Resources T-Mobile

Then it asks for user name, password, domain.

Any idea what this should be or have I done something wrong


Thanks in advance

Primed

Hi,
Sorry...forget to add the username and password...could have sworn I put it in ;)

Well anyway, when you get prompted add only a username and password:

Username is "user"
Password is "one2one"

Let me know how you manage....

...btwI left the domain setting empty...but your milage my vary...

Hi Prime,
Just to let you know...tried the GPRS again today ( with the settings I gave you above...) and the GPRS seems to be working fine.
I'm starting to wonder if it has something to do with the T-Mobile signal strength..since this works for me here at work...but not at home....

Hi Milmber

I found a website that gives the lastest settings and it states that the settings are:

'user'
't-mobile'

This seems to work as well.

If you want the email address, let me know.

Primed

Hi Prime,
if you could post/email me the address of the settings page you found that would be much appreciated!

milmber(at)hotmail.com

Regards,

milmber

GPRS

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I have got on to the pocket pc style internet, but there is no g on the top of the screen. Does this mean I am being charged by the minute?