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[Q] Audio issues- background noise

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By Jme369, Senior Member on 1st April 2013, 12:56 AM
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Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.
 
 
1st April 2013, 01:43 AM |#2  
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Quote:
Originally Posted by Jme369

Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.

I do have background noises that do sound like some static/buzzing, most noticeable after the ringtone / notificiation playback, for a second. And no, the actual ringtone / soundfiles are just fine, its related to the One.
1st April 2013, 04:16 AM |#3  
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S/N on Qualcomm DACs is not the best, but this sounds like maybe something different.
1st April 2013, 07:07 AM |#4  
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Thumbs up Background noise solution
Quote:
Originally Posted by Jme369

Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.

Hi I know the solution! Just switch off the NFC!

Settings/more/nfc

And you will be happy


BRG

T
1st April 2013, 09:37 AM |#5  
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Re: [Q] Audio issues- background noise
The noise is really quite significant, it makes listening to music over headphones pretty bad below half volume.

NFC was already turned off, but thanks for the advice anyway.

Sent from my HTC One using xda app-developers app
1st April 2013, 09:50 AM |#6  
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Re: [Q] Audio issues- background noise
I've noticed the hissing when I use the camera to video something

I'm waiting for a replacement but now wonder if all phones are affected by the problem

Sent from my HTC One using xda premium
1st April 2013, 10:02 AM |#7  
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Re: [Q] Audio issues- background noise
I doubt it, this is the only thread describing this problem so far. Return it is... Love the phone but am hating the build quality.

Sent from my HTC One using xda app-developers app
2nd April 2013, 03:24 AM |#8  
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Quote:
Originally Posted by Jme369

Has anyone else noticed any issues with a background noise behind the audio? It is most noticeable with headphones, however I can identify it regardless of how i am playing audio. It sounds like a sort of static/buzzing sound, and is really irritating now I've noticed it.

I think it might relate to Enable Beats sound. However, customer service told me HTC is working on this and will fix in SW.
2nd April 2013, 02:01 PM |#9  
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It is the beats audio. Turn it off and the hiss is greatly reduced.
2nd April 2013, 03:24 PM |#10  
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Beats audio seems to make no difference, have a replacement coming tomorrow so will be able to see whether it is a manufacturing fault or not.
2nd April 2013, 07:09 PM |#11  
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I have this problem as well on my HTC One (Black).

It seems to be most noticeable on Youtube videos and games for me, disabling beats audio does seem to reduce the background noise / static but doesn't seem to get rid of it entirely, it also seems to happen no matter what you have the volume set to or if you are using headphones / the speakers.

I couldn't live with it and tried to get it replaced by phones4u but technical support said I would have to take it to a store and compare it with another HTC One, unfortunately no stores near me have any in stock so I am going to return it and wait for some of the kinks / build issues with the phone to be worked out.

-Aziki

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