Personally, I find it to be *incredibly* annoying and pretty much ruins the experience of using this otherwise good phone. I have already been to the Sprint store to possibly exchange it, but their demo unit had the exact same problem (and the employee I was talking to had also noticed the problem). I have also ran "getevent -lt /dev/input/event6" from adb shell (/dev/input/event6 seems to be the raw output of the touchscreen, some people said it is event5 on theirs rather than event6). This shows you raw data every time you touch the screen. However I noticed that when my touches of the home button go undetected, nothing is read from /dev/input/event6...so I am afraid it may be a hardware problem. I have 11 more days before my 14 day Sprint satisfaction period ends, so I'm on the fence on whether or not I should return it and wait for a better phone, or exchange it and probably get another with the same problem, or...wait for HTC to try to fix it with software.
Some have said a recent update to the Taiwan version of the One solved the problem...:
Originally Posted by patato2
doing a bit translation from Taiwan version if you guys can't wait. not sure if I used the correct words though, hope you don't mind.
1. virtual button sensitivity adjusted
2. slow motion video quality improved under low lit
3. better Beats Audio experience
4. better background noise when using headphone
5. better bluetooth device matching
some said back button issue fixed after upgrading.
Through Settings> About> Software Update> Check Now
We can immediately receive an update notification
After the update the virtual keys become normal
There is a need to go faster
PS: Please note that this is the official update, Brush, may not be updated automatically through the official update to brush back the official
Here is the response I got from HTC:
Thank you for retrieving the information for me, [xxxxxx]. I did some research and there will be an MR update to fix this issue with the virtual keys. We do not have any information as to the date the update will be released since it will be released via Sprint your network provider, and it is currently being worked on.
I realize that not having the specific details such as the date is annoying, but we do appreciate your patience. I want to thank you again for sending me that information because that really helps us out a lot. Let me know if you have any other questions I may be able to address with you at this time.
I've noticed that the area to hit is small. You have to hit it exactly.
Sent from my HTCONE using xda premium
Most likely what you are actually noticing is that not all presses are registered and you are rationalizing it by assuming that you just missed the target. In reality, there is a problem with the home/back buttons that HTC needs to fix, soon.
Lots more confirmations that OTA 1.29.709.12 solved the problem for the Taiwan variant HTC One. WHEN WILL SPRINT/HTC GIVE US AMERICANS THIS FIX?
Originally Posted by patato2
Here's some information about 1.29.709.12 upgrade (Taiwan version), and some responses I read from other forum.
And... sorry guys, I really don't know when will your updates come. and i don't have the phone yet . I envy you!
Same here. I've found that pressing the button with the pad of my finger vs a tap with the fingertip seems to work more reliably - if only because it covers more of the screen that happens to include the tiny area that registers a button press...
You may recall that early yesterday, we talked about the XE16 … more
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