An Audience with O2?

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Getting through to O2 and then speaking with someone who actually can help is rather like trying to obtain an audience with the Pope - the latter would probably be much easier!

Question - do I have to have O2 mobile web activated on my SIM by one of those 'ever so helpful' people at O2?

I have tried just about everything to connect to GPRS without a glimmer of success and am now searching my medicine cabinet for the answer.

I knew I was wrong in getting rid of my trusty Sagem MC920!

Best Regards

Ian G

Ian,

Yup, O2 need to activate it on their side before you can GPRS. Give them a buzz, I'm sure they will be as helpful to you as they were to me. It only took me a few weeks to get setup. :twisted:


Regards
Keith Burke

Try e-mailing them. Often I phone thinking it will be quicker, but they are so difficult to get through to, e-mail is usually much easier and cheaper (50p per minute on theyr phone line ).

Surur

Ok, thanks for your help - It's very probably me being impatient!

Regards


Ian G

Are you with O2 online?

If not, I may be able to help. PM me your mobile no. and I’ll have it checked out for you.

No Andrew, I'm with BT

Thanks anyway!

I'm sure it's all down to my acute lack of patience - O2 say they will call me so I will wait - something I hate doing!

Regards

Ian G

PM Me your no. then. I work for O2 and can tell you in a couple of minutes whether or not your no. is GPRS enabled. I can probably enable it for you if it isn’t.

You’ve probably been speaking to some customer services person. Believe it or not, they are always incredibly busy.

Hey - I got GPRS!!

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Many many thanks for your input Andy

Erm do you own O2???

Best Regards

Ian G

Heh heh! I wish!

Nope, I just work for them. I've been here long enough though to develop a weird sort of loyalty. If I see a customer in trouble, I race to the rescue!

My faith is restored

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Good Man!

Certainly gave me faith in O2 - I can watch the match in peace now.

Thanks again Andy

Regards

Ian G