Imate JAM- upgrade- pointer stuck after restoring.
I've got an iMate JAM,
which is the samller version of the pda2k with 128mb of memory,
i had some software problems and the local supplier said its a known problem in this software verson. so they took it to upgrade it.
after upgrading, the telephone worked, however,(here is the problem)
i tried to restore my old data: contacts, emails, txt msgs, ...etc.
after restoring the pointer (touch screen) didnt work! i tried every thing that came into my mind ... restarting, soft reset , ... and nothing worked.
the only solotion was to do a hard reset. the device worked perfectly after doing the hard reset but i dont have my data !
i took it back to the agent who simply said: we're sorry you are not the first one... but you cannot restore your old data after upgrading!!! :evil: !!
- a friend advised to post the issue into this website (CUZ THEY'RE REALLY GOOD) :wink: he said!.. i really wish i could find a solution to my problem.. i need to restor my old data .