Originally Posted by TabGuy
As an IT guy you should understand that every situation is unique. The good news is that there's almost always a solution. The times when problems can't be solved are rare. I would encourage you to look at other avenues to solve this so you can help others when they need it. Your blanket statement that it's a bad product and doesn't work simply isn't the norm. Most experience the opposite of you.
I did have problems with my Actiontec router but found a solution. My daughter, who also has an Actiontec router in her condo just plugged it in and it worked. She's a doctor and, believe me, her technical skills are not that great. It just worked for her. Another daughter of mine, a school teacher, had the plug and play experience also. Just works.
Like you, I work in IT. I manage 80 IT folks. The one thing I stress on my staff is a little message that a Calculus professor used to tell us when I was an undergrad at UCLA: "There are so many ways to solve the problem you can't help but get the right answer." So, I challenge you to keep trying and don't give up. I'm sure there's a solution for you. Once you find that solution your skills will have been enhanced and you'll be better able to help others that come here with similar problems.
Every IT situation is unique, sure. But this device can't keep from constantly buffering even at 480p. It's ridiculous. And no, it's not the router. I have 5 android phones, 3 laptops, and 2 android tablets that all play youtube without EVER stopping in the middle of the video, and most of them at 1080p. 2 of those phones are really old ones (model escapes me at the moment, I don't use them much these days). It's the device. It's not either of my routers, it's not my 30mb down connection, and it's certainly not user error or network congestion. Probably the NSA backdoor google installed in it is slowing it down.
F Google, and F this broken crap device.
Oh, and additionally it can't play side loaded songs from my phone in Google Play music. It can't even stream an mp3 WITH NO VIDEO. This is not just bad hardware, this is outright crap design.