Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,733,372 Members 39,545 Now Online
XDA Developers Android and Mobile Development Forum
View Poll Results: Have you had an issue with "phantom" headset button presses?
Yes 2 25.00%
No 6 75.00%
Voters: 8. You may not vote on this poll

[Q] Anyone had this problem with TMO HTC One + headset?

Tip us?
 
ERamseth
Old
(Last edited by ERamseth; 12th August 2013 at 03:36 AM.) Reason: possible move of thread
#1  
Senior Member - OP
Thanks Meter 28
Posts: 257
Join Date: Aug 2009
Thumbs down [Q] Anyone had this problem with TMO HTC One + headset?

EDIT: Moderators, please feel free to move this thread to the troubleshooting/Q&A forum. I didn't realize it might belong there... Sorry!

OK so I got a new HTC One and so far I love it in all aspects except... the following:

With a headset plugged in to the headphone jack (earbuds with in-line mic and button) any amount of jostling or rotation of the plug in the jack causes my phone to skip songs, stop playing music, and begin redialing the last call in my call log. This issue makes the phone practically unusable for listening to music, as even the slightest shaking of the plug (i.e. from phone in pocket while walking, movement of headphone cord from turning head left or right while sitting still, etc) causes problems.

I thought it was a problem with the individual device I got so T-Mobile was nice enough to send me a new HTC One...

And it has the exact same problem.

I have tried several different headsets with button and mic. Notably, all of the headsets with mic I've tried all work flawlessly on all other devices.

Has ANYONE had this problem?

Note that I Intend to record a video of the problem for evidence, but I'm pretty convinced its a design flaw in the HTC One.

At this point I have all intention to go with a different device, as much as that pains me to say (probably the Xperia Z)

EDIT2: After some experimentation, I have discovered the problem. It is a ridiculous design flaw on the part of HTC. I will post pictures later along with videos. In theory it can be remedied with a new set of headphones of a certain style or possibly some electrical tape or other insulating material, but I really don't think that should be a requirement of using the HTC One.

EDIT4: See here for my post on reddit with a description of what I believe to be the cause of this problem: http://www.reddit.com/r/htcone/comme...h_the_htc_one/

And here is a link directly to the photo album on imgur with descriptive captions: http://imgur.com/a/uXvn3
 
holmesnmanny
Old
#2  
Senior Member
Thanks Meter 7
Posts: 101
Join Date: Jan 2010
i just picked up a set of ear bud n mic headphones today and played music and did voice commands with it today and had no issues but it was a short period of time...i will try to replicate ur issue and report back later today.
 
Sieze
Old
(Last edited by Sieze; 8th August 2013 at 12:28 PM.)
#3  
Sieze's Avatar
Senior Member
Thanks Meter 43
Posts: 247
Join Date: Apr 2012
Location: somewhere in the middle of california
its a issue with something of htc software i believe. it was doing similar with my skullcandy ink'd second gens.

i looked into it a lil but not alot. but it seems only certain headset/earbud combos work properly. i really dont know why theyd have it like that. but for me i had to play around with the mic button and what not.
-=insert something interesting to look at here =-
 
leoolo
Old
#4  
Member
Thanks Meter 0
Posts: 45
Join Date: Feb 2010
Location: Dumfries

 
DONATE TO ME
It's the head set I have earbuds and soul, soul works fine

Sent from my HTC One using Tapatalk 2
 
Philbert579
Old
#5  
Junior Member
Thanks Meter 1
Posts: 18
Join Date: Apr 2011
Location: Columbus
I've run into this problem on other phones before, but it was always the 3.5mm jack. Either it was tarnished or the case/jack design combo was causing it to not seat fully. Check very closely that the jack is fully seated and maybe try with another set before condemning the jack in the phone as bad.
 
ERamseth
Old
#6  
Senior Member - OP
Thanks Meter 28
Posts: 257
Join Date: Aug 2009
I believe I have diagnosed the cause of this and other problems. Please see the OP for links to photo album with descriptions.
 
LifeEscalade
Old
#7  
Junior Member
Thanks Meter 0
Posts: 5
Join Date: Nov 2010
I purchased mine back in june and never had this problem. Ive used 2 pairs of headphones with the device (some $5 kyocera promo headset from when I worked at metropcs and a pair of Sony MDR-XB500). Only thing I could think of would be faulty software/hardware (phone jack) combination.
 
user1511
Old
(Last edited by user1511; 18th August 2013 at 07:16 AM.)
#8  
user1511's Avatar
Member
Thanks Meter 13
Posts: 45
Join Date: Aug 2013
Location: Tehran
Quote:
Originally Posted by LifeEscalade View Post
I purchased mine back in june and never had this problem.
yeah , it's right.
 
Shane_pcs
Old
#9  
Senior Member
Thanks Meter 15
Posts: 192
Join Date: Jul 2009
I have this very issue on my HTC one Since my wife's HTC one doesn't experience it with the same headphones I just concluded it was some tolerances that were off on mine I mainly use Bluetooth so I didn't feel it was a big enough issue to return. I had originally searched to see if it was a widespread issue, but could not find any others who had it.
 
Hesster
Old
#10  
Member
Thanks Meter 13
Posts: 93
Join Date: Mar 2011
I have not had the problem, either with a headset or an AUX cable I use for my car stereo. The headset jack on mine fits very snug and the plug does not touch the housing except maybe a very small area where the lip is metal.

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

LG G Watch Tool is a Toolkit all Owners Need

The LG G Watch is one of the first two devices hitting the market rocking the highly anticipated … more

Benchmark Your CPU Performance with Mini CPU Integer Script

When it comes to device testing, there are two types of people on XDA. The first … more

Rid Yourself of Charging Annoyances with No Wake on Charge Xposed Module

Almost every OEM has skinned and otherwise modifiedAndroid to suit … more