Originally Posted by BradSCJB
Can you please go into more detail on what you did to get into your phone to back the files up?
My screen isnt displaying anything. USB debugging is off. Screen has a pattern lock on it.
I tried ADB but its not detecting my device at all.
As mentioned, I have Cerberus anti-theft app installed & the device is fully rooted. I use a pattern lock on my S4 therefore when I plugged into the PC, Windows would not display the files nor Kies saying that I need to unlock the device first. With Cerberus, through their web interface & with the S4 powered ON & with net (3G or WiFi) access I was able to send an Unlock command. Subsequently the device popped up/open in Windows & Kies allowing me to backup & copy files off it.
Just an update: Took the device to the Samsung Customer Centre here & they do offer Accidental Damage Cover for the S4 but only for phones bought in the region & not an 'import' like mine... So much for being an early adopter
Replacement of the screen will cost close to (approx.) US $300 including labour, etc but they only have the white ones at the moment