qtek 2020i ph10c screen will not align after hard reset

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Hi i am new to this site so hello peeps...
Anyway i have had my qtek 2020i for about 3 months now and apart from the odd reset (that i have done) its been a useful tool.
Now the other morning it decided to have a freak out and the start menus locked up. I tried to do another reset but nothinge changed..
Now my dilemma is....i performed a hard reset and now the screen will not align...it asks me to tap to set up my device and i start tapping the little crosses but it will not work..i seem to be tapping the crosses for ever with no luck. Can anybody help?
thanks in advance.

Sounds like "Take it back to the shop" time to me.

Something far wrong mate.

Originally Posted by Danny-B-

Sounds like "Take it back to the shop" time to me.

Something far wrong mate.

spot on simple logic i suppose cheers geez

hehe, you could try a rom update or reflash, might be a problem with the rom

I got the new unit it was working fine......then i restored the backup that my last phone took before it went away and guess what....the problem returned :evil: .
Anyway i reflashed the rom with the qtek one and its sorted. :lol:
What is the best rom in your eyes for the alpine device?

The last O2 ROM with Pugs adaption, the 1.3 radio included.
Search for Pug it should come up with a link to his rom.


The newest O2 rom has an older radio version(1.0) because it has Blackberry support (which i will never use)

I am hardly recommend 1.04 radio version. It solved 3 issues for me and made my phone recieve signal better! This is "must have" version of radio!