Thanks Meter 181
Join Date: Jan 2009
Location: Soggy New Jersey
Originally Posted by swisstourist
No... They don't know anything anyway...
Seller buy, and resell. Do you think they play with their toys?
How can you know if you don't ask? They might be able to point you to the Manufacturer's website for more information.
They certainly know where they buy from.
"Playing with their toys" is different from "knowing what you sell". In retail, I may not have "played" with everything I sold, but I knew enough about them to provide customer service, and knew where to get answers when I didn't have the information at hand.
You gave them your money - make them responsible for the follow up.