Blackberry ROM upgrade and problems with Activesync

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I've upgraded to the latest ROM version and tried to get set up with blackberry, but I can't as I'm on a o2 online tariff unless I change to a normal o2 tariff. I'm in discussions about this at the moment, but that is not the problem as such.

The problem is that because I've installed the BB ROM version but not activated it, when I sync to my PC I get all the options (email, contacts, etc, etc) but NOT the CALENDAR! The option is now greyed out as it expects you to use BB to sync the calendar! I only noticed the problem of not syncing the calendar last night when I created a new appointment on my PC but it didn't copy to my PDA. Everything else works fine.

I've tried both 3.8 and 3.7.1 activesync and soft reset the PDA loads of times to no avail. If you also have the problem there isn't much more you can do without reverting the ROM.

I've spoken to o2 the support and they were only made aware of the bug this morning and expect to have a new ROM in the next few weeks and are advising people in the same boat to wait rather than trying to downgrade to the previous ROM version

The old Online Thing

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Well I took the online thing to the top and they are now moving me to a normal Tarriff adn giving me 3 months free blackberry, and they are now looking into why the Online Billing system wasn't updated to allow blackberry as an add on.

My trick was to look at mmO2.com take a list of the top names, then first.last@O2.com and CC them / web care / data team / watchdog@bbc.co.uk Within in 3 hours I had a call from the Customer Care Exec and things where rolling.

Should be sorted by tomorrrow morning I hope, I wonder if they will be putting blackberry on the XDA EXEC? If they do I had a look in the O2 shop today and it does look shhwwwweeeettttt.

Re: The old Online Thing

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Originally Posted by bigballs

Well I took the online thing to the top and they are now moving me to a normal Tarriff adn giving me 3 months free blackberry, and they are now looking into why the Online Billing system wasn't updated to allow blackberry as an add on.

My trick was to look at mmO2.com take a list of the top names, then first.last@O2.com and CC them / web care / data team / watchdog@bbc.co.uk Within in 3 hours I had a call from the Customer Care Exec and things where rolling.

Should be sorted by tomorrrow morning I hope, I wonder if they will be putting blackberry on the XDA EXEC? If they do I had a look in the O2 shop today and it does look shhwwwweeeettttt.

Cool - can you email me the details and I'll have a go at them as well. I'm a bit annoyed to say the least as I bought this instead of a blackberry as they said it would be enabled for blackberry shortly, they forgot to mention there would be a restriction on they tariff!

Once the upgrade is complete I will give you the Customer Exec Number and they will be able to help you.

Its taken best part of a day for the transfer waiting for the GPRS TO come online now so I'd rather wait till I ahve BB working fully

Also I noticed they took off the Inernet Mail PDF from the MY-XDA Website as well because of all of this.

Originally Posted by bigballs

Once the upgrade is complete I will give you the Customer Exec Number and they will be able to help you.

Its taken best part of a day for the transfer waiting for the GPRS TO come online now so I'd rather wait till I ahve BB working fully

Also I noticed they took off the Inernet Mail PDF from the MY-XDA Website as well because of all of this.

Thanks.

I've previously downloaded all the relevant pdf's relating to the updated ROM for blackberry....

So Did I but strange they took it off, Stilll no BB this morning will give it ill 11 to see if it sorts it self then call them

Cheers.

Originally Posted by bigballs

So Did I but strange they took it off, Stilll no BB this morning will give it ill 11 to see if it sorts it self then call them

Cheers.

hope you have managed to get it working.

OK its working now,

And works like a dream just need to get ya tarriff over to a High Street one and then add the Blackberry

Cheers

Originally Posted by bigballs

OK its working now,

And works like a dream just need to get ya tarriff over to a High Street one and then add the Blackberry

Cheers

Glad you managed to get it working - I'll give o2 a call again and get my tariff moved. Did they put any restrictions on minimum tariff?

cheers....

going back to my original problem - are you managing to sync your calendar?