locked up wont reinstall and now not charging! help!!

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ok my xda locks up (nothing new there!) soft rest and all i get is a white screen! try again and the same thing happens. So i decide to do a hard reset. This appears to be working until it's loading applications and settings (O2) when it hits a .per file (i think) and tells me i need to find the source .cab file.

the 2 choices i then have are ok or cancel, niether work the bloody thing is locked up again! so i soft rest it and it's back but with no O2 settings. I try and run a back up from my pc and it all works apart from about 15 files that it cannot reinstall (mainly to do with contacts). I then sync my contact list as that is missing and all looks good! 2 days configuring it back to my liking and all looks good once again!

This morning no alarm to wake me up (bugger im now half hour late for work! lol) the xda had been on charge all night and it appears to be dead! All i can see is the O2 logo like you get at start up but with no back light. the unit does not respond to anything. I've tried taking the battery out, soft and hard reset all with no response! I try and put it back on charge and all i get is the red light come on for 2 mins then go off again! can't turn it on while on charge!

Please help as phoning O2 is really like banging our head against a brick wall!

thanks guys

i'm not to sure but i would say you have two options either download the rom from the o2 website or download the rom Modified_XDA_IIi_Upgrade_V1.11.162_Radio_1.04.rar i installed it yesterday and i haven't had any problems hope this helps

ty but if i cant turn the phone on or connect it to the pc how can i do that????

i might give O2 a call anyway and see what they say. they might offer me a new one which is always good!

o2 could offer you a new one but i read somewhere on this site that the xda IIi has been discontinued so they might upgrade to the xda exec

When I first got my 2i, I had it for a week and then out of the blue it decided to do this after a soft reset one day - got stuck at the O2 splash screen, no backlight, frozen forever. Had to take the battery out to turn it off.

Took it into the shop, the store manager said "yeah, we've seen this happen more than once", and just went into the storeroom and got a me a brand new one.

This did happen the day after I'd run the simunlock tool found on this forum, which worked successfully (I tried my Virgin mobile SIM in it and it worked first time, but I then took it back out and put my O2 SIM back in)... I'm not sure if it was just coincidence or what, but I'm not feeling too eager to run simunlock on my Alpine again until I sell it

thanks guys i thought it might be fried!
called last night but got cut off and then was after 7 so couldn't speak to anyone! :evil:
will try again and see what they say!

when i put it on charge it charges for a few mins then turns onto splash screen for a few mins then turns off and charges again and so on in a loop! really quite annoying! lol

Another thing to try is to put the device into bootloader mode and force a firmware upgrade. It can be connected to the PC but it will no longer use Activesync so the upgrade will work fine.

Once this is done it will be using more up to date firmware if you download the ROM from this sites FTP and should work better in general.

well carphone craphouse couldnt do anything with it so has had to go back to O2 went on the 10th dec and still no word