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Dead pixel

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By x2h, Senior Member on 15th December 2013, 05:07 AM
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Received my moto g US version by surprise today. What a smooth phone. And then I found a couple dead pixels near the center. Still not sure whether to return it or replace it.

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15th December 2013, 06:04 AM |#2  
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I've been using mine all day today and I love it. It sucks that you got one with a defective screen. I'd just get it replaced under warranty if you don't mind going a bit longer without one.

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15th December 2013, 06:10 AM |#3  
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Quote:
Originally Posted by x2h

Received my moto g US version by surprise today. What a smooth phone. And then I found a couple dead pixels near the center. Still not sure whether to return it or replace it.

Sent from my XT1034 using Tapatalk 2

Did you pay for a phone with 2 dead pixels or did you pay for a phone with no dead pixels? Just replace it. I don't know why you guys wait so long or feel any guilt about asking for a replacement.
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15th December 2013, 01:10 PM |#4  
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are you sure its dead pixel or stuck pixel?
read my this post http://www.thinkdigit.com/forum/mobi...ml#post2034055
16th December 2013, 02:15 AM |#5  
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Originally Posted by Ankush menat

are you sure its dead pixel or stuck pixel?
read my this post http://www.thinkdigit.com/forum/mobi...ml#post2034055

It's white pixels on black background. I tried several apps to fix it but no luck.

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16th December 2013, 02:18 AM |#6  
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Chatted online with cs and they gave me the phone number to call for a return tomorrow.

Sent from my XT1034 using Tapatalk 2
16th December 2013, 02:18 AM |#7  
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Quote:
Originally Posted by x2h

Chatted online with cs and they gave me the phone number to call for a return tomorrow.

Sent from my XT1034 using Tapatalk 2

curious to see a pic of what it looked like...
16th December 2013, 02:24 AM |#8  
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Originally Posted by fubag

curious to see a pic of what it looked like...

You will see a white dot in the middle of a black screen.

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16th December 2013, 03:55 AM |#9  
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Originally Posted by x2h

You will see a white dot in the middle of a black screen.

Sent from my XT1034 using Tapatalk 2

My second Moto G had a stuck green pixel right up top on the status bar. I used a dead/stuck pixel app on the market for a few minutes, it went away!
17th December 2013, 04:53 AM |#10  
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I just checked and sadly I do have ONE white dead pixel on the top right of my screen. WIll moto replace it for having only one dead pixel? Because i heard some hardware companies have a minimum amount of dead pixels your screen can have for them to be able to give you a replacement.

Also, does white means its dead or stuck?
17th December 2013, 04:57 AM |#11  
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Quote:
Originally Posted by pisherthefisher

I just checked and sadly I do have ONE white dead pixel on the top right of my screen. WIll moto replace it for having only one dead pixel? Because i heard some hardware companies have a minimum amount of dead pixels your screen can have for them to be able to give you a replacement.

Also, does white means its dead or stuck?

They didn't ask my how many are there so I assume it doesn't matter.

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