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[Q] Smartwatch 2 - a display backlight spot issue

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vendo
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Default [Q] Smartwatch 2 - a display backlight spot issue

Hi

I`ve been using my SW2 for 2 weeks and I have noticed few spots on my screen. See below.
It seems like the display has been de-colorized or influenced by most frequent touching zones on the display.

I still have warranty is this an issue and I should return this watch or?..

any suggestions what is going on?

PS: I have not exposed my watch to water or anything.
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Canadian DJ
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Quote:
Originally Posted by vendo View Post
Hi

I`ve been using my SW2 for 2 weeks and I have noticed few spots on my screen. See below.
It seems like the display has been de-colorized or influenced by most frequent touching zones on the display.

I still have warranty is this an issue and I should return this watch or?..

any suggestions what is going on?

PS: I have not exposed my watch to water or anything.
I've had my watch for over 3 months and have no problems like this. You could contact Sony and see if they will repair or replace it. Looks like a warranty issue to me.
Device: Samsung Galaxy S Telus Fascinate 3G+ (SGH-T959D)
Firmware: Android 4.1.2
Rom: AOKP JB M1

Device: Sony Smartwatch 2 (SW2)
Firmware: 1.0.B.3.46/1.0.A.3.8
Mostly Stock
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polish_pat
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if you look at the watch at a 90 degree angle, you will not see this, but if you look at lets say a 30 or 20 degree, you will see this, it's a LCD backlight washing issue, it's a common issue with LCD screens, i have a very slight washing, nothing like yours, you should def send it back to sony, this is too much washing
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vendo
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This is what happened to me today, I`ve tried restarting the watch and no help. Not sure how to do hard reset and not sure if it would help.

I`m sending them back.
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vegeta340
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Quote:
Originally Posted by vendo View Post
This is what happened to me today, I`ve tried restarting the watch and no help. Not sure how to do hard reset and not sure if it would help.

I`m sending them back.

I have the same problem! So if we are both with this issue, it looks like technical iisue of this watch.

What's more sometimes lines and weird colors disappear but after that they will appear again. :/
 
arizal
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Quote:
Originally Posted by vendo View Post
Hi

I`ve been using my SW2 for 2 weeks and I have noticed few spots on my screen. See below.
It seems like the display has been de-colorized or influenced by most frequent touching zones on the display.

I still have warranty is this an issue and I should return this watch or?..

any suggestions what is going on?

PS: I have not exposed my watch to water or anything.
Okay, I've got exactly the same problem about a month after I brought it. I got mine replaced. I've got it back today after waiting for a month. Hope the new one will last longer.

What I suspect is a battery issue where the battery heats up and also heats the display. The reason to suspect the battery is because it was kinda weak and lasted 2 days at most with very light usage and was heating a bit during charge which may be the cause of display failure.
 
vendo
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this is what SONY replied to me
" That appears to be a hardware fault so better send it back or have it assessed at Sony service center."

and this is fresh screen from this morning, the defect is changing but it is getting worst and worst.
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enigma_x
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Quote:
Originally Posted by vendo View Post
this is what SONY replied to me
" That appears to be a hardware fault so better send it back or have it assessed at Sony service center."

and this is fresh screen from this morning, the defect is changing but it is getting worst and worst.
Looks bad, so give it back to Sony

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