Jam Weak signal while talking, can you help??

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I have a I-mate jam rom v. 1.12.00WWE, Radio v. 1.13.00, no ext rom.
Everytime i use the phone (make calls or use any programs), the signal drops to about 1 or no bars. Is there anyway to fix this?

Thanks

Re: Jam Weak signal while talking, can you help??

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Originally Posted by mrm00dy

Everytime i use the phone (make calls or use any programs), the signal drops to about 1 or no bars.

The main questions would be;

1. Was this happening before upgrading to Big Storage?

2. Does the signal strength drop everywhere you go, your office, house, streets, mall, etc?

3. Does it also happen when the SIM card is in another phone?

If its a Yes to Q1 and Q2, and no to Q3, then maybe there is something wrong with your unit. If No to Q1 and Yes to Q2 then something might have gone wrong during the upgrade process. Try hard resetting your device and before installing anything (although using software has no relation) try making a call. If Yes to Q3, then the SIM card might be defective.

Or....,

You maybe cover the antena area (that's the top area) of magician with your palm, thus reducing the phone signal. Try to hold it only on battery area and not cover the antena area.

It might be the problem, or might not.... Please let us know the result.

Regards,
Arto.

Re: Jam Weak signal while talking, can you help??

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Originally Posted by zerimar

The main questions would be;

1. Was this happening before upgrading to Big Storage?

2. Does the signal strength drop everywhere you go, your office, house, streets, mall, etc?

3. Does it also happen when the SIM card is in another phone?

If its a Yes to Q1 and Q2, and no to Q3, then maybe there is something wrong with your unit. If No to Q1 and Yes to Q2 then something might have gone wrong during the upgrade process. Try hard resetting your device and before installing anything (although using software has no relation) try making a call. If Yes to Q3, then the SIM card might be defective.

Yes to Q1 & Q2. The signals drops no matter where I am at. I tried with same sim card and another phone, and the signal was good, only happend on my jam unit. Everytime the signal drops my incoming calls gets transfer to voicemail.

Originally Posted by Artosoft

Or....,

You maybe cover the antena area (that's the top area) of magician with your palm, thus reducing the phone signal. Try to hold it only on battery area and not cover the antena area.

It might be the problem, or might not.... Please let us know the result.

Regards,
Arto.

I tried to do that too and it didn't work
Thanks

I guess you have no choice but to have that thing repaired or replaced. Hope you still have warantee on it.