Originally Posted by dakleenupman
If it's software related, how do those who exchange their phones get it corrected? My assumption is they set their replacement phone up the same way they had it prior to having the GPS issues?
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Being that it's software, we don't know what the trigger is. It could be any combination of things. For instance, it could need things to be done in a certain way to set it off, like say setting up the My Magazine then hitting My Story then going into Flipboard. And if it's not done in that order it won't set it off. When you reset your phone and set it back up, do you always do it in the exact same order each time? This app first then that app? This setting first then that? No, it's always in a different order.
Deduction tells us that it's software. Can't be hardware if it works right? Hardware either passes or fails, there isn't an in between. So if all of us that do a factory reset and it works until we start personalizing it, then obviously the hardware works right? And those guys that posted above about going to X-Note ROM and their GPS works correctly shows that it's not hardware right? Hardware can't choose to work with certain software and be faulty with others, that's the software's doing. The guys above aren't the only ones to have it work perfectly on X-Note either, a few others on other Note 3 GPS threads and a few on the AT&T forums have said the exact same thing, going to X-Note solves their problem.
One last thing to consider, GPS and wireless radios on our phones are different, AT&T may not have been able to test each model extensively on their ROM and Samsung may have. Take off your back cover and look at the top right corner, judging from the Note 2 that should be your GPS chip, see that number? That identifies the model of your chip, I've seen people say they have 1-4 or 1-3 or 4-4 or 2-2 and so on. Each batch with the different chips Samsung could have tested extensively to ensure their ROM works with all those chips. AT&T probably does not as they probably don't pay attention to those components because they're not the manufacturer.
Everything in this world is based on deductive reasoning, you use it whether you're a car mechanic or refrigerator repairman or computer technician or help desk or even doctors. What do you think House does? That's what most doctors do, they make an educated guess based on symptoms and if they're wrong, they've eliminated one possibility and gone on to the next until they find a cure. Deductive reasoning at work, and so is this thread.
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