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[Q] Windows will not recognize Note 3 anymore, help please!

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pmt223
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Default [Q] Windows will not recognize Note 3 anymore, help please!

Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.

Thanks
Smartphones:
Verizon Samsung Galaxy Note 3 + Galaxy Gear
AT&T HTC One
T-Mobile Samsung Galaxy Note II
iPhone 5
iPhone 4
Blackberry Storm
Blackberry Curve
iPhone 3G
iPhone
 
b00mb00mchuck
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Have you tried with another cord?

Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
 
pmt223
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Originally Posted by b00mb00mchuck View Post
Have you tried with another cord?

Computer doesn't see device... Device doesn't detect plug in... Sounds like a bad USB cord
Yes, actually I have and still nothing...forgot to mention that in the original post.

It's a strange problem which leads me to believe that something has gone wrong in the phone, or that I caused something to go wrong by flashing a rom or three, since it did work previously. Unfortunately, I'm at status: Custom, although my Knox is 0x0.
Smartphones:
Verizon Samsung Galaxy Note 3 + Galaxy Gear
AT&T HTC One
T-Mobile Samsung Galaxy Note II
iPhone 5
iPhone 4
Blackberry Storm
Blackberry Curve
iPhone 3G
iPhone
 
mexiking713
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When you dial ##366633# is it disabled?

Sent from my Galaxy Note 3
Current Phone: Samsung Galaxy Note 3 (Black)
Rom: JasmineROM
Recovery: SafeStrap
Memory: 32GB internal + 64GB Sandisk MicroSDXC
Case: UAG Navigator, Trident Aegis (Black) & Otterbox Commuter (Black)
Screen protector: Nillkin Tempered Glass



 
pmt223
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When you dial ##366633# is it disabled?

Sent from my Galaxy Note 3
Yes, this shows as disabled. What should this be?
Smartphones:
Verizon Samsung Galaxy Note 3 + Galaxy Gear
AT&T HTC One
T-Mobile Samsung Galaxy Note II
iPhone 5
iPhone 4
Blackberry Storm
Blackberry Curve
iPhone 3G
iPhone
 
bftb0
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Can't help you solve your problem, but last night I had a hiccup where I plugged my (17 day old) N3 into my computer in a USB2 port and ... nothing at all. (As if it were electrically disconnected - no "unknown devices" showing)

Tried it in a different USB2 port, and ... nothing.

Tried in in a USB 3.0 port - same computer, same OEM cord - and everything was fine. As far as I knew, nothing had changed on either end of things, although the previous evening I had used a different OTG cable for a USB key with the phone, and I had also had a automatic update of the Samsung Push Service on the phone. Nothing had been plugged into the PC's usb ports since it's prior cold boot. (Win 7 x64 Pro).

This morning (both PC and phone have been rebooted), everything is back to normal - both on the phone and the PC. Both the USB2 and USB3 ports all seem fine.

Ugh. Makes me nervous - brand new hardware.
"I'm gonna start coding placebo apps. That way I will be sure that the complaints are real and the praises hollow."
 
Krazie316
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Boot into Odin mode THEN plug the device in, let windows find the drivers for it then once that's done, reboot the phone regularly and see if it works then. It appears to be an issue with most to ALL Samsung devices, but this worked for my wife's galaxy S3 when the computer wouldn't recognize it and the phone didn't detect a PC connection.

Sent from my SM-N900V using xda app-developers app
Current Device: Verizon Samsung Galaxy Note 3

Previous Devices: Motorola Droid Bionic, Droid X, HTC Touch Pro 2, Blackberry Curve, Motorola RIZR, You don't wanna know before that.....
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ricardo2256
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Quote:
Originally Posted by pmt223 View Post
Hey guys,
Just recently, my PC and any other PC Ive tried for that matter will not recognize my Note 3. I had Windows 7 and it worked fine for months, then just the other day it came up on the bottom as USB Device Not Recognized, and no matter what I do it will not do so. Yesterday, I upgraded to Windows 8.1 and still the same result. I have installed Kies 3, uninstalled and resintalled Samsung drivers and still nothing. I am running a custom rom in the stock slot using Safestrap...is it possible that that might have messed up something? Even when the cord is plugged into the PC, the phone doesnt come up with anything notification that it's plugged in, but it does say it is charging. If any of you have any tips or something please help because I am at my wits end.

Thanks
Did you fix this problem?
 
JN9
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Thank you! Worked perfectly!

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