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Battery temperature too low

30th January 2014, 03:19 AM   |  #1  
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Just get my new Note 3 around one month and got battery temperature too low message start one week ago. When this happen you can't charge battery if temperature under -4.5c, camera flash can't use under -5c. I think is Thermistor problem, anyone know what happen?

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30th January 2014, 05:26 AM   |  #2  
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Download Androsensor from Google and see which one is failing (There should be 2: battery temp and phone temp and probably third for CPU but that one doesn't show here). If it is battery sensor, I'm not 100% sure but I think it should be inside battery, so I would try if new battery would work, after cleaning all the contacts. Thermistor is a fancy name for calibrated resistor that changes resistance according to temp, if I remember correctly lower resistance = lower temp, looks like a short maybe.
While you at it why not check all sensors, dial *#0*# and look, no temp here, but make sure other things work right.
30th January 2014, 11:11 AM   |  #3  
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Quote:
Originally Posted by pete4k

Download Androsensor from Google and see which one is failing (There should be 2: battery temp and phone temp and probably third for CPU but that one doesn't show here). If it is battery sensor, I'm not 100% sure but I think it should be inside battery, so I would try if new battery would work, after cleaning all the contacts. Thermistor is a fancy name for calibrated resistor that changes resistance according to temp, if I remember correctly lower resistance = lower temp, looks like a short maybe.
While you at it why not check all sensors, dial *#0*# and look, no temp here, but make sure other things work right.

The problem should come from device not battery. I try my battery in other Note 3 temperature is normal, replace new battery on my phone still negative temperature. What is Batt 2 in Thermistor means?

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30th January 2014, 11:31 AM   |  #4  
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Quote:
Originally Posted by dlinktm

The problem should come from device not battery. I try my battery in other Note 3 temperature is normal, replace new battery on my phone still negative temperature. What is Batt 2 in Thermistor means?

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Most probably a broken sensor, these issues are fixed for free by warranty.
30th January 2014, 11:46 AM   |  #5  
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Quote:
Originally Posted by Skander1998

Most probably a broken sensor, these issues are fixed for free by warranty.

Thanks for info. I think only way to fix it free is send it back. 😷

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