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Battery temperature too low

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dlinktm
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Default Battery temperature too low

Just get my new Note 3 around one month and got battery temperature too low message start one week ago. When this happen you can't charge battery if temperature under -4.5c, camera flash can't use under -5c. I think is Thermistor problem, anyone know what happen?

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pete4k
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Download Androsensor from Google and see which one is failing (There should be 2: battery temp and phone temp and probably third for CPU but that one doesn't show here). If it is battery sensor, I'm not 100% sure but I think it should be inside battery, so I would try if new battery would work, after cleaning all the contacts. Thermistor is a fancy name for calibrated resistor that changes resistance according to temp, if I remember correctly lower resistance = lower temp, looks like a short maybe.
While you at it why not check all sensors, dial *#0*# and look, no temp here, but make sure other things work right.
 
dlinktm
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Quote:
Originally Posted by pete4k View Post
Download Androsensor from Google and see which one is failing (There should be 2: battery temp and phone temp and probably third for CPU but that one doesn't show here). If it is battery sensor, I'm not 100% sure but I think it should be inside battery, so I would try if new battery would work, after cleaning all the contacts. Thermistor is a fancy name for calibrated resistor that changes resistance according to temp, if I remember correctly lower resistance = lower temp, looks like a short maybe.
While you at it why not check all sensors, dial *#0*# and look, no temp here, but make sure other things work right.
The problem should come from device not battery. I try my battery in other Note 3 temperature is normal, replace new battery on my phone still negative temperature. What is Batt 2 in Thermistor means?

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Skander1998
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Quote:
Originally Posted by dlinktm View Post
The problem should come from device not battery. I try my battery in other Note 3 temperature is normal, replace new battery on my phone still negative temperature. What is Batt 2 in Thermistor means?

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Most probably a broken sensor, these issues are fixed for free by warranty.

Current Phone:
Phone: Samsung Galaxy Note 3 (4G-LTE | N9005) @ 2.3Ghz - Jet Black
Memory: 32GB with NO Ext-Memory
ROM: Personal S5 Build (UK CSC)
ROOT: Yes - Knox 0x1
TouchWiz: S5 TouchWiz UX - Android KitKat (4.4.2)

Collecting Dust:
Phone: Samsung Galaxy S3 I-9300 @ 1.4Ghz
ROM: Stock BTU (4.3 - rooted)
--
Phone: Samsung Galaxy SL I9003 RETIRED


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dlinktm
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Originally Posted by Skander1998 View Post
Most probably a broken sensor, these issues are fixed for free by warranty.
Thanks for info. I think only way to fix it free is send it back. 😷

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