Originally Posted by kessomatt
So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.
I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
I don't know if I understood you right. So your roommate (or her son) stole your Galaxy Note and her son is living in the same building while she is sharing an apartment with you? If that is the case, I'd try to get a look at the stolen device by asking your roommate by an excuse. You could say that your device is probably defective, because your screen seems yellow-ish and you'd like to compare it to her sons device - should not be a big deal, if he is living in the same building.
Once you have it, you can look at the backside of the Note, where the serial is printed (it's also available in the menu).
Before you do that, you should contact Amazon about the serial ID. I know they print it on the delivery note, so they sure have this information in their system.
I highly doubt that Samsung will hand out the serial number for a given MAC address.
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