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Need quick advice for stolen device

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kessomatt
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Default Need quick advice for stolen device

So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.

I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
 
kessomatt
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Actually if anyone can post the first 4 columns of their MAC address I would like to confirm if other notes are close. Basically the first 4 sets of numbers match on both devices. The last 2 sets differ.
 
ultramag69
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The box should have the IMEI number if its a 3g/4g version. Other than tha you could try android device manager if you activated that on the tablet... It will, if connected to the net, allow you to ring the call tone, wipe and lock the device with a password....
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kessomatt
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It was taken at delivery so I never set it up. It's wifi only also.
 
ultramag69
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The only other way would be to contact the seller, they might have the serial number on file for warranty purposes, otherwise you return any tablet and then resell on ebay....
The mac address is 00:E3:B2:C2:XX:XX for my 4G P605...
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foo
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Quote:
Originally Posted by kessomatt View Post
So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.

I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
I don't know if I understood you right. So your roommate (or her son) stole your Galaxy Note and her son is living in the same building while she is sharing an apartment with you? If that is the case, I'd try to get a look at the stolen device by asking your roommate by an excuse. You could say that your device is probably defective, because your screen seems yellow-ish and you'd like to compare it to her sons device - should not be a big deal, if he is living in the same building.
Once you have it, you can look at the backside of the Note, where the serial is printed (it's also available in the menu).
Before you do that, you should contact Amazon about the serial ID. I know they print it on the delivery note, so they sure have this information in their system.

I highly doubt that Samsung will hand out the serial number for a given MAC address.
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kessomatt
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Originally Posted by foo View Post
I don't know if I understood you right. So your roommate (or her son) stole your Galaxy Note and her son is living in the same building while she is sharing an apartment with you? If that is the case, I'd try to get a look at the stolen device by asking your roommate by an excuse. You could say that your device is probably defective, because your screen seems yellow-ish and you'd like to compare it to her sons device - should not be a big deal, if he is living in the same building.
Once you have it, you can look at the backside of the Note, where the serial is printed (it's also available in the menu).
Before you do that, you should contact Amazon about the serial ID. I know they print it on the delivery note, so they sure have this information in their system.

I highly doubt that Samsung will hand out the serial number for a given MAC address.
Sorry man was typing from my phone. Her son does not live there. She claims that the manual I found belonged to him and came over a few weeks ago to show it off(the tablet) but left the manual at our house. I'm trying to get her to fess up to the mystery samsung device on our network but she's denying it still. I sent her screenshots of everything logged into our router.
 
kkretch
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(Last edited by kkretch; 1st February 2014 at 06:32 PM.)
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Quote:
Originally Posted by kessomatt View Post
So I bought one earlier this week. I get the notice that it was delivered to front door. I go home quickly only to find it wasn't there. Chalked it up to the contractors working in our complex most likely stole it. Filed a claim with amazon, got a new one deliverd to amazon locker. All is good. Tonight I get home and I see the manual for the unit on my kitchen table. I run and doubl check that it didn't fall out of the box of my new device. Nope. So I send a picture and ask my roomate where it came from. She claims her son just got one a couple weeks ago and she's been looking all over for it so she can return it to his house. So now I fire up a network scanner. I see 2 samsung devices with very similar Mac addresses(one of them being my new device). The names are generic so I can't go off of those. So here is the question, can I get samsung to tell me the serial number based on the MAC address? I'm hoping amazon records serial numbers so I can call her thieving a$$ out.

I have tried connecting via wifi direct and Bluetooth, she must have those off. Any ideas?
May be you are just over thinking it.

What kind of people are the accused, are they always strapped for cash, have they ever talked about doing shady things in the past, are they a gadget freak, do they do drugs.

If you say yes to 3 or more of the above......Mat be they did do it.??

You know by asking vendor to many questions you may end up having to turn them in to avoid the vendor and or the police from looking at you for this. They may say you did get it and sold it to them. The vendor may have already went to Samsung to see if it was registered and to who. Ask the suspect if they registered it and if they got all of the perks? And why not if they didn't.

You are between a rock and a hard place....... You almost have to go to the police with your theory.
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anthropoidape
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Originally Posted by kessomatt View Post
Sorry man was typing from my phone. Her son does not live there. She claims that the manual I found belonged to him and came over a few weeks ago to show it off(the tablet) but left the manual at our house. I'm trying to get her to fess up to the mystery samsung device on our network but she's denying it still. I sent her screenshots of everything logged into our router.
So am I understanding correctly... the second device is still in your custody, but now you are pretty sure that your room-mate stole the first one?

It's impossible to say from here obviously but if I understand what you've written correctly then I can see why you're a bit suspicious.
 
kessomatt
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So am I understanding correctly... the second device is still in your custody, but now you are pretty sure that your room-mate stole the first one?

It's impossible to say from here obviously but if I understand what you've written correctly then I can see why you're a bit suspicious.
Yes, that is correct. She owns an iphone and I have never seen that samsung device when I used fing or the linksys router software. I check every week or so to make sure no one is leeching our internet. And what are the chances 3 days after the package disappears a user manual shows up on the kitchen table that supposedly belongs to her son who is honestly never there. I have only seen him there once in the past year. 2 weeks she supposedly has been looking for this user manual yet all she had to do was look on the kitchen table.

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