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Touch Screen Responsiveness While Charging

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gregneal
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Default Touch Screen Responsiveness While Charging

Hi guys,

I have a new XT1033 (Aussie dual sim version) Moto G.

When using the packaged charger, the screen becomes quite unresponsive. This seems to be a problem with a few other phones too. (Droid Incredible, GSII and Epic 4G all have threads on this problem.)

Why does this happen, and is there a fix?

Thanks,
Greg
 
xmenadis
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It also happened to me with Samsung charger... I changed USB cable and everything seems to be working fine from that time... but I don't know if it's problem in USB cable with one contact missing or it just happen randomly.
 
centavar
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Happened to me as well, when first charged it and was still on Jelly Bean. No such problem since the update to Kitkat, same cable and charger.
 
gregneal
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Originally Posted by centavar View Post
Happened to me as well, when first charged it and was still on Jelly Bean. No such problem since the update to Kitkat, same cable and charger.
I've found it to happen on both JB and KK.

But I've also had periods on both where it works as usual. you're probably just experiencing one of those periods.
 
centavar
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Originally Posted by gregneal View Post
I've found it to happen on both JB and KK.

But I've also had periods on both where it works as usual. you're probably just experiencing one of those periods.
Just as I grabbed the phone to read the email about your responce and it happened again Soo yeah, apparently it happens on KitKat too... Good thing the phone charges relatively quick.
 
asdfzz
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I got the same with a charger screen doesnt work...but it doesnt work also on other phone..
Im using another 1A charger now and no problem when charging.

Moto G - ROM: Stock | Kernel: Stock
Galaxy Ace2 - ROM: CM 10.2 | Kernel: Stock
 
t-bon3
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It's caused by electrical interference from the charger affecting the capacitive screen. Sometimes using a case can make it worse.

Sent from my XT1032 using Tapatalk
Devices: Moto G, Nexus 7 (2012), MK808B, MK802, True Beyond Tab 3G
 
martikung
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I had the same problems as well, and i contacted Motorola, they said the voltage in the charger you're using is to low

Sent from my XT1032 using xda app-developers app
 
satheesh.a
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Originally Posted by t-bon3 View Post
It's caused by electrical interference from the charger affecting the capacitive screen. Sometimes using a case can make it worse.

Sent from my XT1032 using Tapatalk

You nailed it right!! It is usually due to the 'Parasitic capacitive coupling' and poor quality of Power/charger/USB cable.. This occurs only in capacitive sensing units and when using SMPS based power supplies. This even affects laptop trackpads..
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mikee286
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I'm having the same problem with my moto E and don't think its worth starting a new thread. I googled the issue and ended up here. Does anyone know of a charger that doesn't do this while charging? Also it doesn't have the issue when plugged into the computer. Right now for charging I am using a charger from an old blackberry bold. when using a charger that makes the phone do this, is it causing damage to the phone at all?

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