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Moto G Phone app battery drain

OP Munszu

24th January 2014, 11:46 AM   |  #1  
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A few days ago I noticed that the Phone app kept running in the background and took its toll on the battery. Funny thing is even if I enable Airplane mode it keeps doing it. But when I connect the charger the app stoppes running. :S
I even recieved the new OTA update which should have a new Phone app, but the issue remains.
Does anyone have any idea what could be the cause of this?

Sent from my XT1032 using XDA Premium 4 mobile app
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24th January 2014, 01:15 PM   |  #2  
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Here's a screenshot of the app itself, showing that it keeps the phone awake.

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13th February 2014, 08:46 PM   |  #3  
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I have the same issue here 27% used battery by "Phone"

- UK Moto G with latest 4.4.2 (No Root, 100% stock).
- Apps disabled: Calendar, Google Play Books, Messaging, Motorola Assists.
- Using Google Now Launcher.
- Vodafone (just saying because it says: Vodafone SIM under battery info.


No idea how to stop it...tried a lot of things...(reboot, stop many apps, everything) and still keeps increasing the wake time counter.
Last edited by thesebastian; 13th February 2014 at 09:42 PM.
13th February 2014, 09:47 PM   |  #4  
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I also noticed that the MOTO G wasn't receiving SMS! It had never received an SMS. (Anyway the Phone is new...1 week usage).

I fixed both things (the Phone wake lock and the SMS reception) doing many of the following (random picked) steps:
- Re-enable: Messaging app, Motorola Assist app.
- Change default SMS APP from Hangouts to Messaging.
- Deleted all SMS threads (Because the outgoing SMS were working fine). .
- Rebooted the Phone.
Result: I've received all my pending SMSs (most of them from the carrier).

Now i switched back to Hangouts and it's still working.
And the Phone app finally stopped. (Wake up counter stopped).
Last edited by thesebastian; 13th February 2014 at 09:50 PM.
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