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[Q] Replacement FAQ

14th February 2014, 05:30 AM |#1  
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My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????
 
 
14th February 2014, 08:23 PM |#2  
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Quote:
Originally Posted by baldevp

My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????

Impossible to know. Was it through sony service? Carrier? Insurers?

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15th February 2014, 01:52 AM |#3  
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Originally Posted by SpyderTracks

Impossible to know. Was it through sony service? Carrier? Insurers?

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it was through sony service
15th February 2014, 09:40 AM |#4  
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Originally Posted by baldevp

it was through sony service

I was just reading how it bricked. If it was mobo damaged they'll probably give you a new one. If they're able to boot it into flashtool at all then probably just reflash, but judging by your posts that won't be possible.

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15th February 2014, 10:44 AM |#5  
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Quote:
Originally Posted by baldevp

My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????

if you are in india you are in luck the service centre peoples are just like monkeys they don't know **** .......if they accepted it they will give another clean piece for sure but if your headset is older than 3 months you will get a refurbished piece other wise new one that's sony india's policy...........so just be happy ......
2nd March 2014, 09:57 AM |#6  
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Quote:
Originally Posted by mathurmatt

if you are in india you are in luck the service centre peoples are just like monkeys they don't know **** .......if they accepted it they will give another clean piece for sure but if your headset is older than 3 months you will get a refurbished piece other wise new one that's sony india's policy...........so just be happy ......

sorry didn't replied earlier but i am living a happy life witha brand new set, they replaced it in 7-8 days only with a brand new one
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