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[Q] Problem with HTC daily backup after update Android 4.4.2

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By Justin2003, Senior Member on 16th February 2014, 08:14 AM
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Since the update to Android 4.4.2 I have problems with making the daily backup of the HTC.
I used this to store my Dropbox account.
Now he makes automatic backups and more should I do if I click on backup first to decide which store I want to use (Google Drive or Dropbox).
And every time I choose to Dropbox, I grant this permission HTC Backup can use Dropbox. Use

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18th February 2014, 04:20 PM |#2  
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No one with the same problem?????
22nd February 2014, 04:06 AM |#3  
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HTC One Backup using DropBox and Google drive
Quote:
Originally Posted by Justin2003

No one with the same problem?????


I have the same problem and definitely more people have come across this issue as it doesn't look user or phone specific but something to do with the way 4.4.2 update was build.

I am facing the same issue with Dropbox account however with Google drive I can't seem to find the backup files in my google drive account. Not sure what this other problem is

I am still trying to find a fix for it but haven't had any luck yet. I will surely update this post if I find the fix.

If you're able to find a fix, let me know.

Regards,
Nick
3rd March 2014, 09:15 PM |#4  
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Had the same issue, Did a "clear data" under settings,apps,all, htc backup.
I was then able to add the dropbox account back when back in the htc backup program (click on htc account)
4th March 2014, 01:31 PM |#5  
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I have a ticket in with htc.

I set my backup, watch it perform the back up, don't see my files in my google drive and have no dropbox account.

I just asked them yesterday where my files went, no response yet. I lost everything when I unlocked my bootloader with htcdev.

Sent from my HTC One using xda app-developers app
4th March 2014, 03:02 PM |#6  
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I have been in contact with HTC. According to them, this is because their free 25GB Google Drive support is preferred automatic backup forward to Google Drive instead of Dropbox.
The files are hidden in Google Drive so that they can be not accidentally delete

Last edited by Justin2003; 4th March 2014 at 03:20 PM.
7th March 2014, 11:27 PM |#7  
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Automatic Backup not working with DropBox
Hi Justin,

Can you guide me to this page where you see the hidden HTC backup files?

Also, If I removed Google drive from my HTC One, will the automatic backup work fine with DropBox? Did you test that?

Regards,
Nick
8th March 2014, 10:00 AM |#8  
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I work now with google drive and the screenshot is from google drive.
19th March 2014, 02:44 AM |#9  
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HTC automatic backup broken Android 4.4.2
Hi Justin,

I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.

But could you please point me to the location on Google Drive where I can find my backup files.

I'm still not sure where to look for backup files from my HTC One on Google drive.

I would really appreciate your further suggestions here.

Regards,
Nick
19th March 2014, 11:13 AM |#10  
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Quote:
Originally Posted by nikswt

Hi Justin,

I understand that you're using Google drive now as the automatic backup defaults to the Google Drive cloud storage instead of Dropbox.

But could you please point me to the location on Google Drive where I can find my backup files.

I'm still not sure where to look for backup files from my HTC One on Google drive.

I would really appreciate your further suggestions here.

Regards,
Nick


The backup files are hidden in Google Drive. Go to https://drive.google.com/ and then go to Settings - Manage apps. Then scroll down and you'll see you HTC device.
4th September 2014, 10:51 PM |#11  
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After 4.4.3 update I no longer can do backup, it just goes to 53% ant then stops telling me that backup is not available at this moment and try again later :/ under account and sync options htc account sync is off, despite that all other sync is on im using stock rom with backup option on google drive. Can anyone suggest me something?

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