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[Discontinued][30 Aug 2013][FAQ] XOLO Play

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deepaktom
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(Last edited by deepaktom; 12th April 2014 at 02:58 AM.)
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Default [Discontinued][30 Aug 2013][FAQ] XOLO Play

This is just a compilation of all the issues people face with the phones and the answers to those.

Q: Where can I find all things related to XOLO Play?


Q: Is there a custom ROM for XOLO Play?
 
All custom ROM's are listed in first page of this thread.


Q: My GPS does work properly.
 
There is an issue with the GPS on Stock ROM.
There are few things you can do to improve this.
  • Install GPS Toolbox from Play Store.
  • Make sure you are in clear view of the sky, Achieve a perfect lock before starting to move.


Q: I have bad signal reception.
 
This is a known issue with XOLO Play and most other Tegra 3 devices including the One X. There is currently no fix in the Stock ROM


Q: How to check Build Number?
 
Go to settings -> About Phone -> Build Number


Q: I have bad Wi-Fi connectivity.
 
This is a known issue with XOLO Play and this is partly fixed with the new OTA update (Build number XOLO_Play_S016).
Alternatively you can also try to factory reset your phone or restart your modem and phone.


Q: Games and videos are lagging.
 
If you made the OTA update, (Build number XOLO_Play_S015). then revert to Stock ROM (Build number XOLO_Play_S014) or perform one more update to Build number XOLO_Play_S016.
If you still face problem, then see below on how to improve Benchmarks score.


Q: I get low benchmark scores.
 
Remember that benchmark scores don't mean anything about performance. They are just numbers. Follow the steps only if you are willing to take the risk.
If you're facing lags in games, update to Build number XOLO_Play_S016 and still want better performance, then go ahead.
Follow this guide: http://forum.xda-developers.com/show....php?t=2399411


Q: My phone is heating up too much.
 
This phone is know to heat up during heavy gaming.
If you want to reduce heat, use the OTA update(Build number XOLO_Play_S016).


Q: I want gaming performance but I don't want the phone to heat up.
 
You can't have the best of both worlds. You can either have performance (see above on how to improve benchmark score) or you can solve heat issue (see above)


Q: My phone doesn't unlock / Only Menu,Home,Options (Capacitive keys) light up / Facing Sleep of Death (SOD).
 
This is a known issue and the OTA update (Build number XOLO_Play_S016) solves it partially.


Q: I'm facing battery drain.
 
Known issue with this phone.
You can use deep sleep battery saver pro (after disabling xolo power app. see below on how to disable bloat)
You can also update your phone by OTA (Build number XOLO_Play_S016). This solves battery issue a little but adds some lag to games and videos.


Q: How long does the battery usually last?
 
With Battery Saver Apps and moderate (no heavy gaming) usage, it will last 8 to 10 hours.
Gaming will reduce it to a few hours or less depending on the game.


Q: I want to update the latest OTA update from XOLO. How can I get that?
 
Go to settings->about phone->Software update and check for updates, then follow instructions.


Q: What are the requirements for an OTA update?
 
You must be on the Stock odexed ROM. This is the only requirement.


Q: Where can I get the Stock odexed ROM?


Q: I am getting an error during OTA update.
 
Some apps modify the build.prop file so a signature check will fail and update will be unsuccessful.
If you're not already on the Stock odexed ROM, get it from the above question.
Then also flash the build.prop.zip from the same link.
Try the update now.


Q: My phone shows two network indicators in notification panel after OTA update.
 
This is an error due to the OTA update. No solution available as of now.


Q: How do I revert the OTA update?


Q: What are the requirements to flash a Stock ROM?
 
  • There is NO NEED for root.
  • You must flash a custom recovery.


Q: Do I need to unlock my Boot loader?
 
The bootloader of this phone is already unlocked.


Q: What is a bootloader? What is a recovery? What is a custom recovery?
 
A bootloader is the first thing that loads in a phone which governs everything else. You can make any changes to the phone through this.

A recovery is a place through which some minor changes like backup/restore, flashing a ROM etc is done.

A custom recovery is when you have more options than a stock recovery.


Q: Do I need to root in order to flash Stock ROM or Recovery?
 
NO


Q: I flashed recovery but on reboot, it shows stock recovery
 
After flashing, staying in Fastboot mode, pull out battery and put back in.
Press and hold power button till phone switches off.
Reboot into recovery using volume down and power button combo.
Now after rebooting, if its cwm recovery, it will ask "Disable recovery flash?" Click "Yes"


Q: Will my warranty be void?
 

Your warranty will be void only if XOLO comes to know that you tampered the phone.
To prevent this, we can always restore Stock ROM and recovery before claiming warranty.
You will also lose warranty if you use the Official root procedure by dialing a code in the phone dialer.


Q: Should I root? Everybody is doing it.
 
Don't do it just because everybody does it.


Q: What are the benefits of rooting?
 
No special benefits(unless you are an expert user). Risks? MANY.


Q: My phone doesn't get detected in my PC. Where can I get drivers? ADB/Fastboot doesn't work
 
You are missing drivers. Check the first question.


Q: Drivers are installed but shows waiting for device.


Please mention if any of the common questions are not being addressed here.
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andynoob
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MaheshWiz
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Worth Buying ?? So many problems ? is it worth Buying ? I was going to replace my lg p690 with this but after going through all the t1000 problems user face. its certainly no no... no custom rom, no custom kernel, virtually no blog to support this device. So its always better to buy from reputed companies like LG, Samsung or HTC. ?

can we overclock this device ? swap support in kernel ? ext4 support on microsd ? Does 64 GB microsd work ?

I read that SAR value in xolo phones are very high compare to others.
xolo x1000 = 1.30 W/kg (head) 1.22 W/kg (body)

did the company expect buyers to show interest only bcoz of Intel Inside or Tegra chipset ? and forget other aspects of a smartphone.
 
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Quote:
Originally Posted by MaheshWiz View Post
Worth Buying ?? So many problems ? is it worth Buying ? I was going to replace my lg p690 with this but after going through all the t1000 problems user face. its certainly no no... no custom rom, no custom kernel, virtually no blog to support this device. So its always better to buy from reputed companies like LG, Samsung or HTC. ?

can we overclock this device ? swap support in kernel ? ext4 support on microsd ? Does 64 GB microsd work ?

I read that SAR value in xolo phones are very high compare to others.
xolo x1000 = 1.30 W/kg (head) 1.22 W/kg (body)

did the company expect buyers to show interest only bcoz of Intel Inside or Tegra chipset ? and forget other aspects of a smartphone.
I agree that the company has poor software installed. There is now a new update which has enabled daily driver like usage. If you do have the buck it is always recommended to go for a reputed brand, YES.
 
MaheshWiz
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Quote:
Originally Posted by deepaktom View Post
I agree that the company has poor software installed. There is now a new update which has enabled daily driver like usage. If you do have the buck it is always recommended to go for a reputed brand, YES.
I agree reputed brands can't be compared with xolo or micromax, as they cost almost twice in comparison, But I xolo should atleast provide proper software support to basic functions like signal issues, overheating, anytime restarts etc., lots of xolo buyers face the similar problems be it X1000 or T1000 or X900. I hope they get the basics right.

Love the specifications of almost of all xolo phones and wish they bring proper s/w updates and support for xolo fans.
 
vuttamb
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Hey guys , the one issue which gives only two indicators has been fixed,
1. Download update from the Xolo site.
2.Extract it , youll find update.zip package.
3.place the zip file in the INTERNAl MEMORY (it has to be in the internal memory) not inside any folders, flash it using Xolo care.
4. Go to Settings > About >Phone , you'll see a new base band version. 3.3.5 this will fix the low signal issue

Sent from my XOLO Play using xda app-developers app
 
joygoldar
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Default Crackling sound

Hello, I don't know if I'm posting it in the correct thread or not.
I have t bought the XOLO T1000, but apparently, I'm facing a problem i.e., after making a call for 1 minute, the sound deteriorates, i.e., it starts to crackle(seems like aliens are talking on the other side) and the other person is unable to hear my voice.
I changed the device and used my Xperia Sola and the same sim worked fine but in this device, this problem is coming. I did a clean wipe of the whole system and sd card(internal and external) yet the problem is unresolved.
Assistance required urgently.

Thanks you
 
111kaustav111
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Default help...

Quote:
Originally Posted by vuttamb View Post
Hey guys , the one issue which gives only two indicators has been fixed,
1. Download update from the Xolo site.
2.Extract it , youll find update.zip package.
3.place the zip file in the INTERNAl MEMORY (it has to be in the internal memory) not inside any folders, flash it using Xolo care.
4. Go to Settings > About >Phone , you'll see a new base band version. 3.3.5 this will fix the low signal issue

Sent from my XOLO Play using xda app-developers app
somehow I seem to have wiped both my /mnt/modem and /mdmbackp while installing the latest miui rom.....from then onwards I dont seem to have any mobile network....can anybody provide a solution? dont wnna send it to servce centr alreadyyy... also please share the method how to revert back...

My 1st Love: LG Optimus one P500 last running on > GingerSnap v.2.3(retired : bricked)
Currently using : XOLO Play T1000 running on > FreeRadicals' MIUI-4.2.28
Yet to Buy : Nexus 7 2013 edition
 
sohaibelectron
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Default how to access engineer mode on xolo play

earpiece volume is too low, not audible in noisy place. can anyone tell me the secrete code to access engineer mode to increase it volume, or any other method available. *#*#3646633#*#* doesn't works

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