Originally Posted by Jiggity Janx
I finally made it to a tech store. I hate dealing with Sprint Customer Service. Before I went there, I did a hard reset, waited it out a week, used it without my case for a few days, did GPSCLRX, used GPS Status, all the combinations of location and sprint/qualcomm "optimizations" and still had the issue.
When I took it to the store, the guy was trying to do everything in his power to give the phone back. He was checking stuff that had no bearing on anything, like adding the gps button to quicksettings, and adding my city to the world clock list. "Well it's working now, so you should be good." Of course it's working. I told you five times that GPS is ok when the phone is restarted, but gets 0/0 sats a few hours later. "It's the magnet on the case" I tried it for a couple of days without the case, next. "What is that program you showed me with the satellites, it's probably intefering." Take it off. Hard reset the phone again, just don't erase my SD card (with that level of incompetence, I should have brought it to them freshly reset without the card.) After a few more guesses, he finally gave it to the repair person. I had brought my other phone so they could activate it so I could take care of other business and come back, but the guy kept on doing other stuff. I was ready to go full retard on him, but the repair person came out, took me outside with the phone, told me he concluded that even the gps radio at that point in time was not behaving correctly, and that his htc one max had the same issue before he traded it in for a note 3. I get to pick up a new max on Wednesday. Hopefully this one will be ok.