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Unhappy [HELP] Phone freezes and reboots, is it orginal?

OP nienic

20th February 2014, 06:06 PM   |  #1  
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I bought my S4 (GT-I9505) today and I have some problems with it. My phone gets some random freezes and reboots every 5-15 minutes. It works smooth but sometimes crashes make me mad. Hard reset didn't help. I tried to look into warranty card, but it says that warranty is void because of custom software.

Can you tell me how to check if previous user did something to software?
And if it possible, can I go back to orginal official software to fix random reboots.

I got some details from PHONE and DOWNLOAD MODE

Android version: 4.3
Baseband version: I9505XXUENA4
Kernel version: 3.4.0-2082040 se.infra@R0210-06#1
Build number: JSS15J.I9505XXUENA4
SE for Android status: Enforcing SEPF_GT-I9505_4.3_0014
Secure boot status: Type: Samsung

ODIN MODE
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: Enable
eMMC BURST MODE enabled
Last edited by nienic; 20th February 2014 at 06:37 PM. Reason: crying for help
20th February 2014, 07:29 PM   |  #2  
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Your Knox warranty void counter shows 01 that means custom stuff was flashed on phone. Now as your warranty is void u can try custom roms or flash latest official stock firmware.

Sent from my OCTA CORE I9500
20th February 2014, 10:33 PM   |  #3  
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ok, i flashed latest official firmware by odin. I still have random freezes and reboots.

Is there any chance to fix that via software or it's just hardware problem?
Last edited by nienic; 20th February 2014 at 10:35 PM.
20th February 2014, 10:40 PM   |  #4  
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Quote:
Originally Posted by nienic

ok, i flashed latest official firmware by odin. I still have random freezes and reboots.

Is there any chance to fix that via software or it's just hardware problem?


Try to reboot into recovery and do a wipecache/Factory reset , if still rebooting do a factory reset/wipe cache once done pull your battery and put it back after 10 sec and Hold and press Power+VolumeDown inorder to boot into download mode and reflash the stock rom once again, if the problem still persist might be something wrong with your phone and you might wanna check you battery if its swollen or something.
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