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[Q] Please, help!!! repair IMEI Galaxy S4 GT-I9500

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666.NightAngel
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(Last edited by 666.NightAngel; 18th December 2013 at 06:55 AM.) Reason: Update info.
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Question [Q] Please, help!!! repair IMEI Galaxy S4 GT-I9500



18/12/13

Hello all, there are some people pm me with problem of fake imei or not registered on network. I'd like to tell you who have these problems try to search through the site first. If there is no way you can do to retrieve your original imei back then please, pm me your email address or else I won't answer your message. I must look after my daughter full time now so please be patience if I reply your mail late. Thank you

Angel S.



Wait a minute!!!

Hello all,

Down below you will see the original thread of this topic and the help from many people who are very kind to me. Anyway, I just wanted to update that I found a way to get my original IMEI back now. But... still can't make any call...

So, for everyone who has the problem of "Error mount efs" just wait a minute before try to do anything with your phone... I have posted the new thread about the problem of my phone but seems like people like to come and post in this thread more...

First Issue!!!!! for people who have efs corrupt...

Your problem started at the same point as mine... If you need me to help please, kindly explain all the details to me to my private message box... and please leave your e-mail so, I can mail you back in case I don't have time to come and answer you here... Normally when your efs corrupt, your phone can't boot up normally. You will stuck on Bootloop... which is softbrick... so, don't panic... be calm... everything's gonna be fine... I was panic at that time and ended up that... there must be some mistake been made to my phone when I sent it to repair... So I suggest you who have this efs corrupt problem to take a deep breath and search through internet a lot... learn more about your phone first before you do anything...


Second Issue!!!!! for people who have imei changed...

For the phone that has problem about imei changed only...(no error mount efs) I strongly suggest you to... restore your efs backup first... If you don't have efs backup... Then I suggest you to go back to the last firmware you are on... if that's not help... let's try the stock firmware of your phone... If the single file is not enough let's do it separately with PDA, MODEM and CSC...

I have learned new thing about the Samsung firmware that... they are not prefect... many firmware of Samsung can harm your efs folder and make your imei change... even though your phone never been root, never been on custom firmware, never installed infected apps, doesn't mean you will never ever have this imei problem... Again...people, be clam... everything's gonna be fine... There are tools and methods that can fix your situation... but as I said...you must know your phone first before you do anything...

BEWARE!!!!!
I must tell you the truth that I'm not an expert... I'm just the girl who has the problem with my very first Samsung phone, and I'm trying real hard to find a way out from this situation... with help from good friends of mine all around the world... They all are so kind and so helpful to me so, my phone can boot up normally again but...not completely fix yet!!! My problem is harder, tougher... and more difficult to fix... there's a tool that may fix my phone's problem now...but I just wanna try to do something else first to see what exactly is the problem of my phone... so I can give you all the details about it later, clear and true. Including the solution of these problem also...


Down below is the beginning of my problem...

Original thread:

Hello everyone,

My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.

But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...

The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!

Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...

So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500...

So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...


Angel S.
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spocky12
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Quote:
Originally Posted by 666.NightAngel View Post
Hello everyone,

My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.

But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...

The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!

Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...

So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500... I want to buy box or dongle to fix it but since no one can tell for sure if it supports GT-I9500 then it's a waste of money...

So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...

Angel S.
Hi,

Please, use GalaxSim Unlock to export your EFS and send it to me. Depending on how it's been damaged/lost, I might be able to help recovering your GT-i9500 imei.

Sim Unlock your Samsung Galaxy device (s, s2, s3, s4, note, note2, tab...) with GalaxSim Unlock
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666.NightAngel
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Quote:
Originally Posted by spocky12 View Post
Hi,

Please, use GalaxSim Unlock to export your EFS and send it to me. Depending on how it's been damaged/lost, I might be able to help recovering your GT-i9500 imei.
Hello,

First of all... Thank you... and I should tell you that I've ever delete the efs folder before...because I found the thread on this site about how to recover the real IMEI so I follow the instruction...but it's not work... The IMEI still be the fake one...

So, here's the efs...

Attached Files
File Type: gz efs_backup.tar[1].gz - [Click for QR Code] (37.4 KB, 3090 views)
File Type: gz efs_img_backup.tar[1].gz - [Click for QR Code] (115.5 KB, 2551 views)
 
Obagleyfreer
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Quote:
Originally Posted by 666.NightAngel View Post
Hello everyone,

My name is Angel from Thailand, I have problem with my S4 GT-I9500 two weeks ago about "error mount efs" anyway, after a week of searching for solution I've finally made my phone boot up normally.

But the IMEI is a fake one "004999010640000" I'm trying to find a solution for this problem but so, far...going nowhere... tried many methods from this site and many other sites but still can't fix it... the phone right now can connect to wi-fi, I can use social app and connect internet as usual but can't call out or accept call...

The phone is on latest stock firmware I9500XXUBMEA root already... I try to look in the files from efs folder, open nv_data.bin in Hex Editor but can't see IMEI anywhere... I'm not sure if it's the right place to look for or not but after search through internet for week I found some picture of nv_data.bin in Hex Editor, it's from the good phone with good IMEI, I can see that in text field it has IMEI there...but mine is not!!!

Then I found article about EEPROM, that it contains the real IMEI permanently. So, I'm trying to find a way to read or pull out that file from EEPROM but...there's none can answer this...

So, I'm back to search for IMEI repair service, but no one can guarantee that it supports model GT-I9500... I want to buy box or dongle to fix it but since no one can tell for sure if it supports GT-I9500 then it's a waste of money...

So, I'd like to ask...if anyone has idea of how to fix this IMEI problem?? I'm so exhausted now... I just bought this phone for only one month...now it can't make any call... I really need help for this issue... so, please...if anyone has idea for a way out, please point me direction...(not SAMSUNG Service...my phone is not in service...) Thank you so much for your time...

Angel S.
Buy an Octopus box www.octopusbox.com
They support the i9500

They're $78 and fixing your IMEI is as simple as plugging in your phone and clicking a few buttons!
GT-I9505
 
666.NightAngel
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Quote:
Originally Posted by Obagleyfreer View Post
Buy an Octopus box
They support the i9500

They're $78 and fixing your IMEI is as simple as plugging in your phone and clicking a few buttons!
Hello there,

Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...

Thank you so much for your help...

Angel S.
 
manu44
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Quote:
Originally Posted by 666.NightAngel View Post
Hello there,

Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...

Thank you so much for your help...

Angel S.
Soorry I cant help you out..but just wanted to know how you lost Your IMEI No. so just to make sure i dont do the Same..
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666.NightAngel
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Quote:
Originally Posted by manu44 View Post
Soorry I cant help you out..but just wanted to know how you lost Your IMEI No. so just to make sure i dont do the Same..
Hello,

Well, very easy..lol... I never use custom rom before..so my S4 always be on stock rom.. Last update that I did I updated through Kies.. all was well.. my phone is root..and I decided to find out which app will suits me best so I did install and uninstall many apps and usually after uninstall I'll do wipe cahe and dalvik.. so I did the same as I did everytime.. the last app that I used was swapper2.. but I don't think it's the app that make my phone down..or maybe it is..I'm not sure.. all I did is I'm about to uninstall the app swapper2..but since I did re-partition my extSdCard..and use it as swap for ram I think I should unmount the extSD. first.. then reboot the phone and will come back to uninstall the app.. and that's when it happened..I didn't make any back up...the last one that I had I just delete it earlier of that day...but well, since the normal backup can't backup the efs folder...I'm still wonder what's the difference it could be...

After I unmount the extSD. from swapper2 I reboot the phone..then it stuck on Samsung logo..and go nowhere since then.. I used the swapper2 for 2 days already and the phone was fine.. so, I'm not sure if it's the app or me did something wrong.. after that the S4 stuck and can't boot up normally...
A week passed...after visit the shop that I bought the phone from and another shop..there's no one there can make my phone boot up...then they said..maybe something inside broke down..need to change..when I asked "Oh...what is broke down?" none can't tell...so, I decided to get my phone back from them..and started searching on internet.. many people have problem with efs corrupted.. then I found the article on a web call DroidView... the guy there.. Mr.Rakesh helped me out... actually on this site has threads about the code to mount efs also.. but that time my phone can't boot...there's no way to install Terminal Emulator app from Google Play...

At last...the hero appeared...^_^ The tool that I used to enter the code that Mr.Rakesh gave me was the Terminal Emulator...which I used it through the Aroma File Manager that I opened in recovery mode of PhilZ Touch Recovery... so, must give PhilZ and his friends the full credit for that...without his recovery...I can do nothing... I tried to connect my phone through adb shell but it said the status of device is off all the time...there's no way that can use any code to force the efs to mount without the PhilZ tool...

After that... the phone works just fine... except...the IMEI is lost...(well..not lost..it's the fake one...some say it's a default IMEI that your phone will use if the efs files corrput and the system can't find your IMEI data...) so I can't make any call... when I check the details of the phone it shows the firmware..it shows the baseband..it shows the kernel...it shows everything the phone must show you except the IMEI. !!! when I check the files in efs folder...the serial data there also be all zero... now I'm stuck with this phone for two weeks... eat less...sleep less... and still can't find a way to fix the IMEI... I search on many sites...some forum have members that have IMEI problem like mine also.. some decided to sent it back to Samsung Service...but even the Samsung Service can't fix the problem... they changed the motherboard instead!!! my phone is not in service...it's a phone from outside country...the csc code shows XME, means it's the phone for sell in Malaysia... so...what I can do now is keep on searching for solution... I'm not intend to give up til I find one... I never fix the phone before...in fact...I have no idea about the android phone... but if I can fix one problem of it...then I may fix another problem too... with all the help from many people who share their good details in those articles and threads...(God bless them all...)

So, that's my story... I hope nothing will happen to your phone... It's such a heartache for me...coz this phone is a gift from my boyfriend... he works so hard to bought it for me..just because of my curiosity...I broke my gift in less than a month!!! (stupid me!!!)

At last... just so you know...again... there's no one...and nothing...as far as I know by now that can fix the IMEI problem of the model GT-I9500 of Galaxy S4. I'm so curious again...that who's gonna be the first... but not me...for sure...the Hex Editor made me sick already...since yesterday...like my eyeballs gonna pop out from my head...lol... ^_^

Very long story huh?... just wanna make sure no one made mistake like me again... so, please after make full back up of your system and datas... just hit the button to backup the efs too!!!

Angel S.
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Mr.Beery
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Holy **** .. Thanxs for writing such a detailed Overview if the Issue.

Well i hope your phone works fine.. I can understand how u feel when the phone is faulty and you cant do anything to fix the same

I had read about EFS backup and restore in the SGS3 forum.. Maybe You can Give a Try there.. Create a Post there maybe they are able to help you out. As SGS4 has less devs here then SGS3 forum.

All the Best
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Quote:
Originally Posted by 666.NightAngel View Post
Hello there,

Well, I've read about the Octopus Box already... it can read/write efs but no support for repair IMEI yet... No box & dongle can repair IMEI for model GT-I9500 as far as I know... but if there's one that confirm it can repair my phone's IMEI please, let me know...

Thank you so much for your help...

Angel S.
i dont know if this will help, take a look here http://forum.xda-developers.com/show....php?t=1264021
Google Nexus 5: N5 Tips & Tricks
Galaxy S4 I9500/I9505: Unroot, flash official stock
Galaxy S5 G900: EFS Backup / Post your PIT file.
Galaxy Nexus I9250: Gnex Tips & Tricks ////// Odin/Back to stock 4.3 / 4.2.2
Galaxy SIII Mini I8190: Unroot, Flash official stock
Galaxy Ace Plus S7500: Unroot, Flash official stock
Galaxy Young S5360: Young Tips & Tricks
Galaxy S2 Plus I9105/P: Unroot, Flash official stock
Sony Experia SP C5303 // Sony Experia L C2105

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