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[Q] [HELP] Some photos/videos deleted

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By leonardohideki, Junior Member on 2nd June 2014, 08:06 AM
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Hey guys!

I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:

> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created

But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.

I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.

Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE

@EDIT
Okay, I realized that the only way is rooting my phone. Can anyone explain step-to-step or indicate a thread that a noob can understand?

C6503, KitKat 4.4.2 running on 10.5.A.0.230 with unlocked bootloader
Last edited by leonardohideki; 5th June 2014 at 07:55 AM. Reason: My question changed and I don't want to flood the Forum with another thread that contains a noob question.
 
 
2nd June 2014, 09:00 AM |#2  
AndreIrawan97's Avatar
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Quote:
Originally Posted by leonardohideki

Hey guys!

I was at a concert last night and took some photos/videos with my ZL. But when I tried to transfer them to my computer, I got some problems. All I did was:

> Connected my ZL to PC via usb in MTP mode
> Created a new folder in my computer
> Opened the desired folder (in this case, Internal Strorage > DCIM > 100ANDRO)
> Then, I simply dragged the 100ANDRO folder to the new one I created

But after doing this, some trouble: the 100ANDRO disappeared from my phone internal storage and appeared EMPTY inside the folder I created before. Result: I've lost all the photos and videos.

I don't even know if I'm posting on the right area, but all I want is to recover the disappeared files. Tried to google a solution. I even found it, but for that I have to root my phone, and I don't want to do this 'cause it's in warranty period yet.

Questions: Can I have my photos/videos back without rooting my phone? If I really have to root it to have my photos/videos back, what I have to do? Do someone knows what happened? PLEASE HELP MEEEE

Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?
2nd June 2014, 08:03 PM |#3  
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Quote:
Originally Posted by AndreIrawan97

Well maybe you accidentally put it somewhere...
Are you using 4.3 or 4.4?

I'm using 4.4, with 10.5.A.0.230.
3rd June 2014, 01:16 PM |#4  
Adilson Casula's Avatar
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you removed device without close usb conection.
It's normal lose data when do this way.

that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.
3rd June 2014, 06:57 PM |#5  
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Originally Posted by Adilson Casula

you removed device without close usb conection.
It's normal lose data when do this way.

that things were on SD, i think you'll see nomore. Or, use another ZL and copy the original files.

I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.

The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.

I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.
4th June 2014, 11:37 AM |#6  
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why can't connect in MSC?
4th June 2014, 03:19 PM |#7  
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Originally Posted by Adilson Casula

why can't connect in MSC?

According to some information I found over the internet, Google disabled Mass Storage mode in newer Android versions.
4th June 2014, 03:49 PM |#8  
Adilson Casula's Avatar
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settings / Xperia conectivity / usb xonectivity / USB connection mode

---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------

is that you're talking?
5th June 2014, 06:12 AM |#9  
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Quote:
Originally Posted by Adilson Casula

settings / Xperia conectivity / usb xonectivity / USB connection mode

---------- Post added at 11:49 AM ---------- Previous post was at 11:49 AM ----------

is that you're talking?

Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.

Can you indicate me the best/easier way to root my phone?
5th June 2014, 11:37 AM |#10  
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Quote:
Originally Posted by leonardohideki

Yep. But the Internal Storage isn't available in Mass Storage mode, only the SD card. Since the photos I want to recover were on the internal storage, it don't works for me.

Can you indicate me the best/easier way to root my phone?


try it
http://forum.xda-developers.com/show...96&postcount=7
5th June 2014, 09:57 PM |#11  
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Quote:
Originally Posted by leonardohideki

I didn't remove the device before I realized the trouble I was in. By the way, I've done this process so many times before and never had a problem like this, always safely removing my device.

The photos and videos were on Internal Storage. If them were on the SD card, I think I could recover the files; but since I can't connect my ZL in USB Mass Storage mode, pc applications can't scan it to try to recover the files.

I found some ways to try to recover the files w/ an application named DiskDigger, for Android. But in order to use it, I have to root my device first. Anyone ever used this app? Does it really works? What's the best, safely or simply way to root my device for a noob like me? I'm using a C6503 running 4.4 on 10.5.A.0.230 with unlocked bootloader.

After a heavy data loss I managed to recover all my photos with DiskDigger.
Works from both, internal and external storage, it is a great app

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