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Unhappy

bought wife a used S3, stuck on EDGE

30th April 2013, 06:18 PM   |  #1  
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Hoping you guys can give me a hand. I'm fairly new to the GSM side of things. Too many years wasted on Sprint. hehe

So I picked up a used 32GB Galaxy S3 from some guy on craigslist ($340). it was in great cosmetic shape and i tested it before making the deal by making a phone call (with my SIM). it worked, deal made. we picked up a new SIM, i unrooted (it was kind of a mess), did a full factory wipe/reset and performed all the official t-mobile updates.

the device works fine and can make calls without issue but will not switch to HSPA even when my Nexus 4 and daughter's GNex are on HSPA+. It remains stuck on edge.

Galaxy S3 T999
IMEI matches with the IMEI on the back of the phone
Most recent baseband version (T999UVDLJC)
Flash counter showed 15 but status is normal and allowed me to run t-mo updates. i didn't bother with the triangle away app when unrooting since i did not intend to take it in to be serviced. i just wanted it back to stock for the wife.

I ran through all the troubleshooting with the t-mo tech support and nuthin'. Any ideas/suggestions?

thanks fellas. and yes, i did try searching for this problem. the closest thing i found was people talking about a corrupt IMEI number but the IMEI seems to be fine.
30th April 2013, 06:27 PM   |  #2  
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Quote:
Originally Posted by comraderudy

Hoping you guys can give me a hand. I'm fairly new to the GSM side of things. Too many years wasted on Sprint. hehe

So I picked up a used 32GB Galaxy S3 from some guy on craigslist ($340). it was in great cosmetic shape and i tested it before making the deal by making a phone call (with my SIM). it worked, deal made. we picked up a new SIM, i unrooted (it was kind of a mess), did a full factory wipe/reset and performed all the official t-mobile updates.

the device works fine and can make calls without issue but will not switch to HSPA even when my Nexus 4 and daughter's GNex are on HSPA+. It remains stuck on edge.

Galaxy S3 T999
IMEI matches with the IMEI on the back of the phone
Most recent baseband version (T999UVDLJC)
Flash counter showed 15 but status is normal and allowed me to run t-mo updates. i didn't bother with the triangle away app when unrooting since i did not intend to take it in to be serviced. i just wanted it back to stock for the wife.

I ran through all the troubleshooting with the t-mo tech support and nuthin'. Any ideas/suggestions?

thanks fellas. and yes, i did try searching for this problem. the closest thing i found was people talking about a corrupt IMEI number but the IMEI seems to be fine.

What happened is the phone lost its IMEI and the previous owner did not have a backup of it to restore properly. This means he had to inject the IMEI, which has caused people to lose 3G/4G connectivity. This thread should help you out.
Last edited by Towle; 30th April 2013 at 07:10 PM.
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1st May 2013, 03:33 AM   |  #3  
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Quote:
Originally Posted by Towle

What happened is the phone lost its IMEI and the previous owner did not have a backup of it to restore properly. This means he had to inject the IMEI, which has caused people to lose 3G/4G connectivity. This thread should help you out.

thank you sir! in the words of doubleya, "mission accomplished." 4G lit right up!
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1st May 2013, 03:52 AM   |  #4  
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Quote:
Originally Posted by comraderudy

thank you sir! in the words of doubleya, "mission accomplished." 4G lit right up!

Awesome, glad you got it working!
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1st May 2013, 12:38 PM   |  #5  
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8th March 2014, 04:50 AM   |  #6  
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Can you please post the link again it doesn't work please I'm also stuck on edge
Last edited by KennyG123; 8th March 2014 at 12:57 PM.
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