Yeah my wifi is no where near as good as my phone's. Since my bluetooth's range (about 2 feet) is also horrible, I figure the wifi is worse than it should be as well. Tried to play around with the connection a few times but it's still not getting better unfortunately. A phone repair shop might be a good idea.
The wifi reception on my ts is very good. I can go outside of my house,approx 25 feet from my router and still have two bars of wifi. So it as most definitely your device. You should do as Loki suggested and find a repair shop. By the time Omate has a repair shop set up there will be a ts13
In the thread [Q] Bluetooth poor connexion with wireless heaphones/speakers reseatting the connectors of the antenna in the TrueSmart did not solve the issue for everybody. (It did for one person).
Could it be an issue with the antenna in the bracelet, as show in this page?
I guess you either take it to a repair shop and they open it up and have a look. Or you can wait for omate and there repair center. But considering omates timetable with everything at this point, I would expect not to see any sort of repairs or returns from omate for a very very very long time
Got a reply from Omate today. They said I would have to wait "months" until they have a repair center set up. Alternatively, I could mail it to them in China, they would test it and send a replacement. They send no timetable for this.
I also called a couple phone repair stores but they didn't think they could handle this as they can't get replacement parts. Also, if its a issue with the sensor in the strap, I'm assuming that they couldn't get there or replace it anyway.
Any thoughts appreciated.
Most likely your left with two choices then. wait for a repair center. Or take your chances mailing it to china. i will offer this bit of advice. As im sure you know not all backers have been shipped to as of yet. So even if your ts makes it to omate, you will most likely be last on the list to get a new watch. At least until all backers are shipped to. Neither choice looks good. You have waited all this time and either way you will have to wait longer to have a working watch.
I know of one person that shipped his watch back to omate. It took about 3 weeks to a month for omate to recieve it. They still havent shipped him out a replacement. Another person shipped it to them, omate told him it wasnt covered under warrenty, i believe he opened the back and got it wet. Now he has no working watch and no broken watch. Im sorry i cant offer better news. Thers one selling on ebay for $90 cnd
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