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Problem after Kitkat update

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After updating to to kitkat my device (XT-1032, 8GB) facing some issues. Sometimes the menu icos disappear and the menu becomes totally black. The service menu doesn't come by entering the code *#*#4636#*#*
Please give me some suggestions. If I reset factory settings, will it downgrade to Jelly Bean 4.3 again?
 
 
10th March 2014, 07:08 AM |#2  
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Originally Posted by simoniub

After updating to to kitkat my device (XT-1032, 8GB) facing some issues. Sometimes the menu icos disappear and the menu becomes totally black. The service menu doesn't come by entering the code *#*#4636#*#*
Please give me some suggestions. If I reset factory settings, will it downgrade to Jelly Bean 4.3 again?

Nope it'll reset to stock kitkat, but the process can clear out any left over files/cache from JB and it is not uncommon practise to factory reset after a major OTA as a matter of course.
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