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SephirothWGP
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(Last edited by SephirothWGP; 2nd August 2013 at 06:24 AM.)
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Default Sprint SIM Unlock

So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.


EDIT: 8/2/13 Here is the step by step guide to disable SIMLock. http://forum.xda-developers.com/show...1#post44143251

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misfit0313
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Page 33 of the Get Started guide for the HTC One is what you are looking for.
 
SephirothWGP
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Page 33 of the Get Started guide for the HTC One is what you are looking for.
That is the number I called and talked to a representative and then a supervisor.
 
shook187
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Originally Posted by SephirothWGP View Post
So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.
Don't bother trying the sim is unlocked but the phones work out of a frequency that none of the carriers will pick up. If you're so interested in having an unlocked phone why you even with Sprint?

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SephirothWGP
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Because one vacation two week vacation isn't a valid reason to switch carriers. I have my old TP2, its not a big deal. I just figured it would be nice to use my new phone while on vacation... So you are saying the only frequency that the One supports is the frequency for LTE and not that of any GSM carriers?
 
adrianr514
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Originally Posted by SephirothWGP View Post
So I need to unlock my One for a trip to Europe next month. I called Sprint, we started the process and they told me that the One is already unlocked and that only the iPhone is locked. Is this true? From what I have read this doesn't seem to be the case. I have a GiffGaf SIM I tried to put in my phone and it says SIMLock enabled and doesn't allow me to do anything with the SIM. Thank you.
I went through about 6 different reps before I got a supervisor who knows anything you have to talk to international tech and then then submit a claim for you which is then reviewed by another department who then contacts you with a yes or no. It will automatically be a no if your phone hasn't been active for 90 days. They gave me that BS even with me being a rep and getting my phone given to me by HTC free of cost. So its not like I paid a subsidized price or anything but yes long process

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SephirothWGP
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I went through about 6 different reps before I got a supervisor who knows anything you have to talk to international tech and then then submit a claim for you which is then reviewed by another department who then contacts you with a yes or no. It will automatically be a no if your phone hasn't been active for 90 days. They gave me that BS even with me being a rep and getting my phone given to me by HTC free of cost. So its not like I paid a subsidized price or anything but yes long process

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Thank you for your response. So did you ultimately get it approved, or am I wasting my time until it has been 90 days? Which by the way is the stupid rule I have ever heard. I have been a long time Sprint customer why should it matter how long I have owned my phone?
 
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Thank you for your response. So did you ultimately get it approved, or am I wasting my time until it has been 90 days? Which by the way is the stupid rule I have ever heard. I have been a long time Sprint customer why should it matter how long I have owned my phone?
Haven't gotten a response

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shook187
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Good luck to both of you on getting your CDMA radios to pick up anything internationally.

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SephirothWGP
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Good luck to both of you on getting your CDMA radios to pick up anything internationally.

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It is a CDMA/GSM phone it will work internationally, that is not the issue. The question at hand is if the SIM can be unlocked so I can use another carrier and not pay Sprints outrageous international fees. Dual CDMA/GSM phones are nothing new. I have my old Touch Pro2 from years ago if this doesn't work, which is also a CDMA phone. Unless you have something helpful to add feel free to overlook my thread.

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