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Waterdamaged phones

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By GethPrime, Recognized Contributor on 25th April 2014, 07:11 AM
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Hey everyone,
My Xperia Z1 Compact has been sent in to the repair center now because of a waterdamage caused by a leaking backcover / frame whick killed the camera button first and then the mainboard. All flaps and so were closed and no water got in that way. 2-3 weeks and I'll have my Z1 Compact again.

Anyone else who've been sending in their phones on warranty because of waterdamage? How did it go? Did they replace the phone or did they just repair it?

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25th April 2014, 12:48 PM |#2  
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Originally Posted by devstaff

Hey everyone,
My Xperia Z1 Compact has been sent in to the repair center now because of a waterdamage caused by a leaking backcover / frame whick killed the camera button first and then the mainboard. All flaps and so were closed and no water got in that way. 2-3 weeks and I'll have my Z1 Compact again.

Anyone else who've been sending in their phones on warranty because of waterdamage? How did it go? Did they replace the phone or did they just repair it?

Sent from my LT18i using Tapatalk 2

thats scarry. even if waterproof, i wont risk my z1c in the pool anytime. heard lots of storys about the z1c damaging itself with water even with flaps closed...
25th April 2014, 12:55 PM |#3  
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Originally Posted by profyler

thats scarry. even if waterproof, i wont risk my z1c in the pool anytime. heard lots of storys about the z1c damaging itself with water even with flaps closed...

Yes, I was terrified whem my phone broke as I've only had it for 2-3 weeks . I hope that they'll resolves it, otherwise I will just use my insurance.

And this phone, Xperia Arc S, drives me crazy as it's slow and sluggish.

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25th April 2014, 02:19 PM |#4  
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@OP,

I've been through a similar experience with yours ... more details here .. starting from #12.
Spoilers: happy ending ... at #28
25th April 2014, 05:44 PM |#5  
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well mine survived the pool, hot sun. used it more than 30 mins in wet conditions, ans 20 mins straight underwater on 2m depth.

2 weeks later, now, no issue at all.

just the sound bug in kitkat my alarm struggles to ring, but its funny
25th April 2014, 08:01 PM |#6  
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Originally Posted by ro_explorer

@OP,

I've been through a similar experience with yours ... more details here .. starting from #12.
Spoilers: happy ending ... at #28

Did your backcover sound weird when pressing down on it on 2 of the corners?

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25th April 2014, 11:17 PM |#7  
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Nope .. no sound. It is solid as a rock ...
26th April 2014, 11:30 PM |#8  
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Originally Posted by ro_explorer

Nope .. no sound. It is solid as a rock ...

Good, I miss my phone already

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27th April 2014, 12:00 AM |#9  
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Man, I don't even want to know how Sony is going to handle warranty claims based on water damage.
It's going to be a nightmare. At least in Germany, where mobile phone companies try a lot of things to avoid a warranty repair / exchange.
How will it be possible for the consumer (and Sony) to determine whether it was an open port or a valid claim....?
How are things going to play out if Sony claims that it was an open port - and I'm sure it wasn't.

Those are the concerns that make me keep my Z1c dry at the moment...

Regards,

Yoko
27th April 2014, 12:07 AM |#10  
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maybe replace it with a refurbished one

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27th April 2014, 06:20 AM |#11  
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Yup happened to me.

What happened was, I bought this in Taiwan on my honeymoon and to test the "WaterProof" claim, I threw it in the ocean in Guam, took under water photos with it and it died a few hours later.

Sony said that they it is waterproof only in FRESHWATER but the repair center was nice enough to send me a brand new replacement unit. Since this was a product outside of the USA region, they actually went out of their way to import it and send it to me. The process took a month but I'm happy they made the effort!
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