Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,737,675 Members 46,692 Now Online
XDA Developers Android and Mobile Development Forum

Chances of getting Samsung to replace my note 3 screen from View Cover damage?

Tip us?
 
Clarky78
Old
#1  
Junior Member - OP
Thanks Meter 2
Posts: 23
Join Date: Dec 2010
Default Chances of getting Samsung to replace my note 3 screen from View Cover damage?

When my note 3 turned up 2 weeks ago I rushed or to get a cover to protect my precious new phone. But where I live the only real options are the Samsung cases. I reluctantly bought a View Case knowing flip cases usually do more damage than protection. Within 3 days something had trapped between the cover and screen and wore a mark in both. Now something else has trapped and made a much worse mark. Like a hole with scuffs around it. Even though I'm religiously wiping both the screen and cover clean every few minutes! I have ordered a none flip Spigen cover and glass screen protector from Amazon but still they haven't arrived. I'm really angry because the screen is now flawed despite buying an official protector for it from day one. Anyone had any luck with getting Samsung to replace a screen due to damage like this?
 
tdamocles
Old
#2  
Senior Member
Thanks Meter 69
Posts: 765
Join Date: Aug 2009
If it was really their fault.... In this case I would not think so. Like you said, something was trapped between the flap and phone. Does this sound like SAMSUNG'S fault?

Sent from my SM-N9005 using Tapatalk
 
kms108
Old
#3  
kms108's Avatar
Senior Member
Thanks Meter 832
Posts: 4,640
Join Date: Sep 2007
shouldn't be any problem getting it replaced, they will just charge you for it.
Samsung Galaxy S5 SM900F
Samsung Galaxy S4 Mini Duos I9192

Sony XBA 3
Sony MDR EX600
Sony MDR EX800ST
Xiao Mi Piston IF Edition
 
Clarky78
Old
#4  
Junior Member - OP
Thanks Meter 2
Posts: 23
Join Date: Dec 2010
Contacted Samsung and the have told me to make a claim through their claims site..
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


XDA PORTAL POSTS

Android 4.4.3 Begins Rolling Out to European HTC One M8

Shortly after the USA Unlocked and Developer Editions of the HTC One M8 received the … more

Modernize Your Emails with Email Popup

SMS andHangouts messages likely won’t ever replace traditional Emails for more formal … more

Change Your Toast Notification Style with XToast

Android uses multipletypes of notifications. One of these isknown as a toast notification. … more

Port Sony Xperia Themes to CyanogenMod 11 with Ease

In addition the obvious proficiency with graphics, creating agood Android theme … more