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[Q] Touch stopped working!

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By Tucasiqueira, Junior Member on 17th March 2014, 06:14 PM
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I was taking photos in the pool and everything was fine. But after a few minutes outside the water, the touch suddenly stopped working. The water indicators are all white and everything but the touch are still working. I can even take pictures.

I have restarted, factory reseted, put a new firmware and nothing seens to solve it. Must be a hardware problem. Any sugestions?
 
 
17th March 2014, 06:39 PM |#2  
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There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.
17th March 2014, 07:04 PM |#3  
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Quote:
Originally Posted by eclyptos

There aren't any water indicators on Z1. You already did what you should. Last thing is to flash a new FTF via Flashtool and if this will not solve the problem then it's a hardware failure and go for replacement.

They are in the covered ports. Already flashed a new FTF, no lucky.
17th March 2014, 07:07 PM |#4  
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Quote:
Originally Posted by Tucasiqueira

.Already flashed a new FTF, no lucky.

Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.
17th March 2014, 07:17 PM |#5  
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Quote:
Originally Posted by eclyptos

Then go via warranty. Are you sure the indicators are there under the flaps? I tested the flaps many times and no sign of any indicators. Maybe they are fake.

The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself
17th March 2014, 07:59 PM |#6  
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Quote:
Originally Posted by Tucasiqueira

The problem is that I bought in US, but I'm in Brazil. They aren't in the flaps, are in the port itself

Then you should go for international warranty from Sony Service, call them.

BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.
17th March 2014, 08:15 PM |#7  
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Quote:
Originally Posted by eclyptos

Then you should go for international warranty from Sony Service, call them.

BTW, I think you confusing the reset button with the indicator. Trust me there is no any indicator. You can say this all day, trust me.

there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it
17th March 2014, 09:04 PM |#8  
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Quote:
Originally Posted by Tucasiqueira

there are actualy 2. One near the sim slot and one in the sd card slot. It's a litte white retangle, just look to the bottom of the slots and you should see it

Sorry, my Z1 is normal, your have to be special. There is no any indicator. Type on XDA "Z1 Indicators" and you will read about it more deeply. I am not new to this so stop telling me this crap.
17th March 2014, 09:14 PM |#9  
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http://talk.sonymobile.com/t5/Xperia...Z1/td-p/397501 from the Sony forum. It's not crap, the indicators are the white strips on the reverse of the flaps. They will turn red if your wet them. Try it if you don't believe me.

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Last edited by gregbradley; 17th March 2014 at 09:18 PM.
17th March 2014, 09:19 PM |#10  
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Originally Posted by gregbradley

http://talk.sonymobile.com/t5/Xperia...Z1/td-p/397501 from the Sony website so it's not crap.

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Hey Greg, I saw this page and sorry if I was rude in the last post but under my flaps there is not any kind of indicators, not even close. A picture of this indicators will help me to understand if I am wrong...
17th March 2014, 09:23 PM |#11  
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Googling "Xperia z1 water indicator" reveals that there actually is at least 1 physical indicator. Maybe it's model-specific or there are just a lot lot of people with a misunderstanding.

Either way, you should go for the warranty and contact the Sony support.
Since its only your touchscreen that stopped working, chances are good that it's can be repaired by an independent phone repair center, but that would cost a bit.

Good luck

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