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how I *probably* solved the battery drop issue

17th March 2014, 08:42 PM   |  #1  
OP Junior Member
Thanks Meter: 2
 
10 posts
Join Date:Joined: Oct 2012
Hey all,

As many of us experienced, there is a known issue with the battery, which drops from X% to 0% randomly .
Just to let you know, my current firmware is KitKat, which is the latest.

I chatted with Motorola Technical Support online. The technician suggested me to change cable/user original Motorola charger.
When I said that I've tried this already and both options didn't helped, he suggested me to clear Cache Partition as followed in this guide by the company:
https://motorola-global-portal.custh...he/action/auth
(It's for Moto X but works the same on Moto G)

So far, after 4 days of use, I didn't experienced this problem again, hope it's solved forever.

I hope this will help many others too,
Thanks and sorry for my english.

Zach
17th March 2014, 08:54 PM   |  #2  
Senior Member
Thanks Meter: 953
 
1,394 posts
Join Date:Joined: May 2008
The issue is fundamental and serious. Wiping cache solves nothing. I speak from experience.
17th March 2014, 09:43 PM   |  #3  
Senior Member
Thanks Meter: 132
 
436 posts
Join Date:Joined: Dec 2011
Cache partition is normally empty anyway. Its just used to mainly hold OTA files and a few logs. In general wiping it does nothing. Its normally the reboot needed to wipe it that fixes some issues.
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