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no response from screen

38 posts
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By thatguy52, Member on 22nd March 2014, 12:18 AM
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hi today my htc one's screen stopped responding. i noticed after i plugged it in to charge and off a couple of times, now the screen is unresponsive. i cant swipe to unlock the phone or anything. if i wait a while and leave it to charge, it will work a little. hardware buttons work fine it's just the screen itself. anyone know a fix or the reason behind this? thanks.
 
 
23rd March 2014, 04:48 AM |#2  
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Your explanation isn't very clear as to when the screen doesn't work.

I've heard issues with dodgy chargers preventing touch screen from working whilst plugged in.

If the touch screen doesn't work when no cables are plugged in, it's probably just broken.

There's a service menu you can get to with a touch screen test, I can't remember how to get there, but it also has a battery test if that makes it easier to search for. If that test fails when no cables are plugged in, it's time to get it repaired.
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