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markyb
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I clicked 'install' to update to kitkat from Verizon, and forgot to backup something so I turned it off using the power button. Now, my phone won't come on. I press the power and the LG logo comes up, then goes to black and suppose it turns off. I've tried the factory reset (power and volume) but it doesn't work either.

Am I screwed?
 
buenarc
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Quote:
Originally Posted by markyb View Post
I clicked 'install' to update to kitkat from Verizon, and forgot to backup something so I turned it off using the power button. Now, my phone won't come on. I press the power and the LG logo comes up, then goes to black and suppose it turns off. I've tried the factory reset (power and volume) but it doesn't work either.

Am I screwed?
Can Verizen and talk to their Tier 2 support for troubleshooting. they may have some suggestion on hot to get it done.
 
markyb
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I haven't called them yet. When I try to boot it up to recovery the screen only stays on for 3 seconds then goes to black or phone turns off. It's like the battery is fried. It worked fine and was charged 80% when I did the update thing.. and I've left it plugged it for 3 hours with no fix.
 
player911
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Download the 4.4.2 KitKat KDZ and flash it using the LG updater tool. That will put everything back and working. You lose all your data but its gone now anyway.

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