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[Q] CAMERA crash!

OP obaid_rock

12th May 2013, 07:34 AM   |  #1  
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ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!
12th May 2013, 09:41 PM   |  #2  
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Quote:
Originally Posted by obaid_rock

ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!

Does it say "warning;camera failed" ? And are you loading the camera from the lock screen or home screen?
x102x96x
12th May 2013, 09:54 PM   |  #3  
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Quote:
Originally Posted by obaid_rock

ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!

the easiest way is to flash another firmware (Stock*) by Odin
download anther firmware from sammobile.com
ur setting and data will remain but problem will fix
12th May 2013, 10:03 PM   |  #4  
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I bought a new samsung galaxy 4s and the camera failed
Quote:
Originally Posted by obaid_rock

ok so i bought Galaxy S4 i9500.. like a week ago.. then i updated my firmware using keis like 2 days ago.. n now my camera crashes.. when not used after a very long time. im not sure is it either the samsung fault or android fault.. my current version is 4.2.2. if u need anymore details.. i will love to provide them!!

I had the same problem with my new Galaxy S4 that I bought on 8 of may in 2013.
In the beginning, the camera work fine, but after several minutes, on each time that I tried to open the camera aplication it had black screen with an error message.
I tried to exit the battery and return it, it didn't help.
I tried to rebot to manufacturer settings, at the first couple of minutes the camera work fine, but later the black screen appear again at each time I open the camera application.
Here is a link to youtube that show the same problem that I had :

Search on youtube "samsung galaxy s4 camera fail"

What can I do ?
13th May 2013, 07:22 PM   |  #5  
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I am having the same problem with my s4; tried system update, factory reset... maybe i need to try to flash my firmware. so disappointed with Samsung. a flagship phone shouldn't have this problem!
to be safe, getting it exchanged... i never bought insurance before but it looks like i might need to if i am sticking with the s4.
13th May 2013, 07:53 PM   |  #6  
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It's a known problem. Loads of people have it. You'll just have to wait for Samsung to fix it.
13th May 2013, 08:56 PM   |  #7  
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Quote:
Originally Posted by gili1234

I had the same problem with my new Galaxy S4 that I bought on 8 of may in 2013.
In the beginning, the camera work fine, but after several minutes, on each time that I tried to open the camera aplication it had black screen with an error message.
I tried to exit the battery and return it, it didn't help.
I tried to rebot to manufacturer settings, at the first couple of minutes the camera work fine, but later the black screen appear again at each time I open the camera application.
Here is a link to youtube that show the same problem that I had :

Search on youtube "samsung galaxy s4 camera fail"

What can I do ?


From today speaking to a guy who repairs samsungs this is a hardware issue. Reboots and factory resets seem to fix the issue but the root of the problem is the the camera module either not correctly attached/or soldered to the connection so when rebooting or resetting the phone the movement of the device in your hand or laying the phone face up briefly re-connects the module to the device. I'm awaiting my new device as my carrier told me a few people have had this issue also.

Hope that helps
14th May 2013, 06:30 AM   |  #8  
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Quote:
Originally Posted by cameracartwright

Does it say "warning;camera failed" ? And are you loading the camera from the lock screen or home screen?

no it dosent.. it just crashes.. with a black screen!
14th May 2013, 02:17 PM   |  #9  
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I have taken several pictures with my 2 days old GS4 but in one occasion when I opened the camera and switched from the front camera to the main, the phone froze and reboot it self :/

I hope i only was a one time failure and not hardware or software relate.

Cheers
14th May 2013, 02:58 PM   |  #10  
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There are several other topics created for this issue Slow or reboot when opening camera apps and [Q] Galaxy S4 - reboot launching camera from lockscreen

So far, temporary fixes are limiting the background processes to 4 from the developer options in the settings menu and disabling air view options and smart screen options. This has worked for me, I haven't experienced any other reboots but the lag is still present and sometimes when enabling both cameras feature the app would freeze.

I'm not sure whether this is a hardware or a software issue but nevertheless most GS4s experience lag with the camera app, especially those on the octa version, the GT-I9500. I bought the phone internationally, not using a carrier and switching mine will be a pain; therefore i really hope it's a solvable software issue.
Last edited by G-XtremE; 14th May 2013 at 03:02 PM.

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