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Droid 3 replacement under warranty (Feb 2013)

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Guyinlaca
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Default Droid 3 replacement under warranty (Feb 2013)

A friend of mine had a Droid 3 for 19 months, with insurance and extended warranty. The power button stopped working and also caused the phone to have major issues. Given the extended warranty, they requested a replacement and were told there were no Droid 3's left. The system then defaulted to sending a Droid RAZR as a replacement. They got the RAZR in great condition. For those who still have a warranty and are having the issues and especially those who have gone through multiple D3's, you may want to check on replacement. It may have been a temporary shortage at the time but I thought I'd share.
 
stretchnz
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Originally Posted by Guyinlaca View Post
A friend of mine had a Droid 3 for 19 months, with insurance and extended warranty. The power button stopped working and also caused the phone to have major issues. Given the extended warranty, they requested a replacement and were told there were no Droid 3's left. The system then defaulted to sending a Droid RAZR as a replacement. They got the RAZR in great condition. For those who still have a warranty and are having the issues and especially those who have gone through multiple D3's, you may want to check on replacement. It may have been a temporary shortage at the time but I thought I'd share.
WOW
lucky to have extended warranty, without a google the RAZR is somewhat better I believe ?
 
Guyinlaca
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WOW
lucky to have extended warranty, without a google the RAZR is somewhat better I believe ?
The RAZR is a better device in most ways (faster, more ram, better screen, 4G connectivity, Jelly Bean upgradeable). It sucks for many to part with a keyboard but new devices seem to be phasing them out.
 
spunker88
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If you don't mind the lack of a keyboard then that would be a great replacement device considering Motorola is sending out a JB update with removed bloat and since 4.x Motoblur has been reduced to a basically AOSP feel.
Motorola Droid Bionic
Stock 4.1.2 Rooted
CM11 4.4 Safestrap

HP Touchpad
Evervolv 4.4

Toshiba Encore
Windows 8.1
 
wkearney99
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Just asked today about a replacement for the wife's ancient Droid3. They're shipping another Droid3. Srsly?

I'm only getting it fixed because it had the coverage. Might as well have a new keyboard (spacebar died) before selling it off...

Looks like I'll be buying a Moto X outright in order to keep our unlimited plan.
 
Roblewis17
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Unhappy STUCK!

Quote:
Originally Posted by Guyinlaca View Post
A friend of mine had a Droid 3 for 19 months, with insurance and extended warranty. The power button stopped working and also caused the phone to have major issues. Given the extended warranty, they requested a replacement and were told there were no Droid 3's left. The system then defaulted to sending a Droid RAZR as a replacement. They got the RAZR in great condition. For those who still have a warranty and are having the issues and especially those who have gone through multiple D3's, you may want to check on replacement. It may have been a temporary shortage at the time but I thought I'd share.
yes im stuck with a D3 too. i didnt know anthing about phones at the time when i got until now so im stuck with this monster. i really wish id got a Bionic or a htc one.
 
wkearney99
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yes im stuck with a D3 too. i didnt know anthing about phones at the time when i got until now so im stuck with this monster. i really wish id got a Bionic or a htc one.
Turns out the replacement was DEFECTIVE! Damned thing just randomly reboots. Tried all sorts of troubleshooting, but in the end even with just the factory ROM it would still randomly just reboot itself. Now I've got a SECOND return order in the system.

Of course, what's the first thing I get when I bring the old phone back online? A nag message threatening me with a $500 charge if I don't return the unit within 5 days. Phone tech indicated it's more like 30 days. Question is will I keep getting the threatening texts? Eff'in Verizon, what a clusterfck.

Yes, this too will be a Droid 3 replacement. I asked, given the dance they're putting me through, about getting at least something newer, no dice. At least not unless I wanted to give up my unlimited plan...
 
sd_shadow
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Could be a bad battery

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Roblewis17
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Could be a bad battery

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No the phone just flat out sucks!!!
 
sd_shadow
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Insurance sucks, my insurance is a droid 2 I bought on eBay for $20.
Takes less than 10 mins to reactivate online.

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No support via PM! Please ask in a public thread, that's what the forums are for.
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