Voda v1240 Blank Screen / Timeout Freeze? Help!

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Just got it. Looks great and all functions seem to work except if left for a bit, the device seems to freeze with a blank screen, but the green network signal LED still flashes every few seconds as normal.

The display is off, and all buttons don't work when it's like this and a battery out job is needed to reboot and get it back to working.

Everything will be fine until it times out or whatever and goes into this hibernation/semi dead mode.

This seems odd as I thought most phones these days allowed emergency calls in most standby modes. No keys work so no 999's for me when this is being like this.

Have I missed something obvious or is it a proper fault?

Please help as I need to send it back asap if it's a faulty phone.

Thanks,

Joe

Just to add, it has just frozen again but this time on the today screen. No keys active, and when I call the phone number it rings on the phone I call from, but nothing happens on the v1240.

Update: I also bought another as a gift, it doesn't do this and the faulty phone has been returned as I am away from the UK with work for some time soon.

Topic can be closed now - it's a hardware fault.