I've restarted my phone many times. I've left the battery out for a day. Nothing works.
Prior to this happening, my phone would suddenly restart itself (for example, when I am taking a photo or just simply browsing on my phone); but it would always return back to normal. (Note: my phone is not rooted or anything)
I don't want to perform a factory reset as I have pictures on my phone that are not backed up. Is there any way to retrieve them? (I do not have a SD card on my phone. They are all in the internal storage). My phone won't even connect to my laptop.
Any ideas on the issue? Any help would be much appreciated!